Solution Engineer / Sales Consultant

Do you have a deep understanding of the academic research environment?

Are you an exceptional relationship builder?

About our Team

As a Solution Engineer you have a leading role in the sale of our software solutions in the market. You work closely with the Research Intelligence Solution Sales Manager, whereby the RI Solution Sales Manager will focus on finding prospects, qualification, high-level needs analysis and closing sales. As a recognised expert in the domain, you will be able to lead on both the high level and the intricate parts of the sales process, advanced needs analysis and solution development, supporting customer senior management to translate this into a viable business case, the delivery to the client’s needs and promised functionality of the solution. Achieving a high customer satisfaction to the extent of referral generation is your aim.

About the Role

As a Solution Engineer within the Research Intelligence department, you work on the in-depth sales of our software solutions: Pure, Interfolio, Funding Institutional and Digital Commons. You collaborate with our Research Intelligence Sales team and local account managers.

Responsibilities

• Driving sales by securing the solution fit in complex projects, aligned to the customer's needs;
• Proposing the best possible software solutions, conducting advanced customer needs analysis and solution development and delivering presentations;
• Demonstrating the software products in a user-friendly way, driving tender processes, leading in-depth tender requirements and responses;
• Overseeing the implementation processes until after delivery and working closely with Product Teams towards designing software solutions for our customers;
• Supporting the RI Solution Account Managers in creating commercial proposals and participating in prospecting/discovery calls;
• Engaging with senior management stakeholders to identify and analyse customer needs, success criteria and the possible business case.

Requirements

• Have proven experience in complex solution-sales approach - “consultative selling”;
• Be experienced with selling, servicing, implementing software systems at executive level;
• Have excellent analytical skills, attention to detail;
• Have studied Computer Science, Software Engineering or Management Information Systems, or similar, or comparable expertise built up in professional career;
• Have great communication skills, especially between different cultures;
• Be fluent in English and Turkish or Arabic; mastery of other major languages is very welcome;
• Be willing to travel when required (up to 40%);
• Located in the vicinity of a major international airport with good connections;
• Have a passion for sales and especially customer satisfaction, and excellent communications skills.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK, or please contact 1-855-833-5120.

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