Solution Area Specialist Manager - Data & AI

• Create impact faster: Deliver more impact in less time by quickly deploying solutions, or augmenting existing ones, to enable our ISV and Platform customers to accelerate business results and improve time to value.
• Break through barriers: Take a data-first approach with unified data that leverages Microsoft AI to deliver insights & actions that help create better customer experiences.
• Adapt to anything: agility to react and respond to new business priorities, market conditions and customer opportunities with rapidly deployable solutions.
• Innovate everywhere: Solve problems with powerful solutions only possible with the Microsoft Cloud enabling interoperable solutions across multiple lines of business.

Responsibilities

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Model - Live our culture; Embody our values; Practice our leadership principles.
• Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
• Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

• Brings impactful industry insights into customer engagements and helps close deals with customers. Acts as a thought leader in digital transformation across solution areas to advise customers and represent Microsoft and coach others internally on how to do this. Leads transformational shifts to drive deployment and create business value for customers.
• Leads their teams to identify and track new opportunities. Leverages stakeholders (e.g., Customer Success team unit, account team unit, Partner organization) to build pipeline within the territory.
• Coaches their team to collaborate with partners and other internal teams (e.g., Technical Sales Professionals, AI and Analytics Global Black Belts) and to engage customers to drive consumption.
• Guides and orchestrates their team on communicating with customers to understand their business needs or facilitate customer interactions to assess customer needs.
• Coaches their team and/or other teams on identifying and engaging decision makers and stakeholders to expand the relationship with customers/partners.
• Leads their team to develop strategies for driving and closing opportunities. Drives the implementation of strategies and the collaboration with the account team to ensure alignment.

• Guides their team to build a network of partners to add value and deliver Azure solutions.
• Coaches their team to learn about and apply the orchestration model. Facilitates and leads internal communication and collaboration by identifying resources and removing barriers.

• Supports their team on participating in Microsoft events. Contributes to setting up the events and promoting best practice sharing across subsidiaries.
• Acts as a spokesperson for Microsoft at external events. Provides expertise to customers/partners and shares knowledge on a specific platform or market.
• Coaches their team on business and market knowledge. Leads team's internal collaboration to position Microsoft products, solutions, and/or services against competitors.

• Builds and transforms new markets by leveraging technical and industry expertise, partners, and resources.
• Lays out customer satisfaction long-term strategies. Proactively promotes development of deep and influential relationships with client contacts.
• Participates in regular strategic planning for their assigned territories. Reviews plans via Rhythm of Business (ROB) meetings and aligns the plans of their team across departments.
• Guides team to align their approach with sales excellence team. Engage with external executives to bring a more strategic perspective into the planning portion of account planning.
• Oversee the end-to-end business across geographical regions. Ensures their team meets sales targets and operational standards and maintains the health of metrics within the assigned territory.
• Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry.

• Embody our Culture and Values

Qualifications