Solution Architect

Help AG is looking for a talented and experienced Solution Architect who will have a key role in discovering opportunities and in positioning Help AG’s security solutions to customers and prospects and creating technical content for proposals and RFP responses. The Solution Architect will have a critical role in ensuring the success of Proof of Concepts. During and post implementation, the Solution Architect will be tasked with ensuring customer success (from a technology architecture and a solutions point of view), ensuring alignment with the implementation team and detecting cross-selling and up-selling opportunities. The role is crucial to Help AG’s success in the market and is strongly sales focused to ensure increased business.

Responsibilities:

• Discovering opportunities, positioning Help AG’s security services to customers and prospects and creating technical content for proposals and RFP responses.
• Ensuring the success of Proof of Concepts.
• During and post implementation, ensuring customer success (from a technology architecture and a solutions point of view), ensuring alignment with the delivery units and detecting cross-selling and up-selling opportunities.
• Ensure Help AG’s success in the market with a strong sales focus to increase business.

Qualifications & Skills:

• Bachelor’s degree from a related field and relevant security certifications, both from vendors and vendor-independent parties.
• Excellent understanding of Cyber, and information security challenges and strategies.
• Prior experience in positioning managed security services.
• Prior experience in positioning GRC and VAPT services.
• Technical and solution knowledge on Cloud IT and Sec Technologies.
• Strong consulting skills covering both technical as well as commercial understanding of an opportunity.
• Solid understanding of technology from both a technical as well as a concept perspective.
• Strong pedagogical skills in explaining difficult technical concepts in an easy to understand way.
• Solid business acumen.
• Excellent report/technical documentation writing skills.
• Strong presentation skills.
• Flexible work approach based on the requirements of the job.
• Team player and optimistic.
• Customer centric and independent in work.
• Strong verbal and written command of English.
• Prior pre-sales experience is desired but not mandatory.

Benefits:

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement activities throughout the year.
• Tailored training & development program.

About Us:

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.