Software Installation Engineer

Software Installation Engineer

The Software Installation Engineer will be an enthusiastic, motivated and determined individual, perhaps looking for your first entry-level role in the high-tech Cancer care environment, or maybe seeking a change in position to further your existing experience. This role is located in Riyadh, Saudi Arabia.

Key Responsibilities:

• Responsible for on-site installation and upgrades of our Oncology Information Systems and associated equipment.
• Opportunity to travel within the EMEA region; each site install will take around 1 week.
• Undertake some weekend work as part of the responsibilities for software upgrades, which can only be performed at weekends due to the nature of our industry; overall travel is high, in the region of up to 50-75%.
• Be part of a high-performing team who are always ready to help each other and ensure exceptional customer service.
• After receiving world-class training, be trusted with the installation, testing, and handover of software products and associated equipment.
• Work in small teams and be independent, solving different kinds of problems; support structure available for advice or guidance.

Minimum Required Skills and Qualifications

• Graduate of Technical Institute or University in computer science, biomedical engineering, or related fields.
• Good understanding of VMWare, Citrix, Windows Server, and Client technology is a definite advantage.
• Comfortable working with Domains, Active Directory, Databases (MS SQL), and fault-finding at a system level; confident to escalate support issues when necessary.
• Willing to travel up to 50-75%.
• Fluency in English, both written and spoken.
• Have an appetite for learning new technology and how to install and test it to the highest standards.
• Comfortable working unsupervised and responsible for each installation task assigned, often under time pressure.
• Previous experience is advantageous, but we are looking for the right personalities that we can equip with the right skills to succeed.