Soft Services Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics, and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. We know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Position: Soft Services Coordinator

The Soft Services Coordinator will be responsible for administering, supervising, and managing the delivery of the soft services (cleaning, landscaping, pest control, waste management) within the building by the FM service provider. Additionally, the Soft Services Coordinator is required to support the Senior Facility Manager in the management of the building operations. Finally, the Soft Services Coordinator must ensure that the Service Provider is following the manufacturers' requirements for the maintenance of related assets.

Duties:

1. Oversee the FM soft services contractor.
2. Oversee and manage the property-specific operating policies and procedures and follow through with enforcement.
3. Prepare and deliver operational performance reports to the Senior Facility Manager as required on a regular basis.
4. Ensure compliance with the properties’ operational policies and procedures where applicable.
5. Oversee all accident and incident reporting, including insurance and statutory forms and procedures.
6. Motivate the contractors to achieve required standards.
7. Co-ordinate with the appointed fit-out Manager and support the tenant fit-out process.
8. Any other technical or operational duties reasonably requested by the Senior Facility Manager.

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay.

We can’t wait to see where your ambitions take you at JLL. Apply today!

Location: On-site – Riyadh, SAU