Shipping Assistant

Job Purpose:

To coordinate and execute shipping tasks to ensure timely and accurate delivery of goods.

Accountabilities:

• Prepare and process shipping documents, including bills of lading, invoices, and shipping labels, to ensure compliance with regulations and accurate record-keeping.
• Coordinate with carriers and freight companies to arrange transportation of goods, ensuring timely and efficient delivery.
• Track shipments and update delivery status to ensure accurate communication with internal teams and customers.
• Assist in packaging and labeling items for shipment to ensure they are properly prepared and meet shipping standards.
• Monitor inventory levels and collaborate with the warehouse team to ensure sufficient stock availability for outgoing shipments.
• Resolve shipping-related issues, such as delays or damaged goods, to ensure customer satisfaction and minimize disruptions.
• Maintain shipping logs and records of all outgoing shipments to ensure accurate data for reporting and audits.
• Assist in maintaining compliance with shipping regulations and customs requirements to ensure smooth international and domestic shipments.

Qualifications and Education:

• High school diploma or equivalent required.
• Additional coursework or certification in logistics or supply chain management is a plus.

Experience:

• Minimum of 1-3 years of experience in shipping, logistics, or a related role.
• Experience in the FMCG sector is preferred.
• Familiarity with shipping software and systems is preferred.