Services Sales Engineer | alfanar Electric

Requisition ID: 12554

City: Project Sales

Group overview:

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.

alfanar is involved in:

• Electrical, Electromechanical and Civil Engineering Construction
• Manufacturing and Marketing Electrical Construction Products
• Allied Engineering Services

Our Main Divisions:

• alfanar electric
• alfanar Construction
• alfanar Building Systems

alfanar electric

alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.

alfanar electric operates industries in:

• Riyadh and Jubail, Saudi Arabia
• Dubai, UAE
• London, UK

alfanar has a development and engineering center in Chennai, India.

Industrial Complex, Riyadh

The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.

Spread across 700,000 square meters, the Complex houses alfanar’s facilities.

The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.

Job Purpose:

Facilitate sales through strategic promotion and marketing activities. Ensure active engagement and successful positioning of products within the market.

Key Accountability Areas:

Efficient Inquiry and Tender Management:

• Supervise and track all incoming inquiries and tenders efficiently.
• Provide optimal responses to customers.

Supportive Documents and Samples Preparation:

• Prepare supportive documents, samples, and submittals.
• Deliver them to customers to enhance alfanar's chances.

Material Preparation and Coordination:

• Collaborate with the department’s coordinator/Demand Planning to prepare required materials.
• Ensure timely delivery of materials to customers.

Competitor Monitoring and Reporting:

• Monitor and analyze competitors’ activities.
• Report findings to sales management.

Market Presence and Technical Support:

• Coordinate technical meetings and seminars.
• Provide technical support to increase alfanar's awareness and presence in the market.
• Collaborate with related parties for successful execution.

Reporting and Customer Management:

• Generate effective and timely reports for management.
• Manage customers in a professional manner.

Project Identification and Follow-up:

• Identify and track all related projects.
• Conduct close follow-ups to maximize project realization.

Customer Satisfaction and Payment Management:

• Follow-up on customer satisfaction levels (number of highly satisfied customers).
• Collect payments promptly to prevent overdue payments (Maintain zero over-dues).

Data Management and Forecasting:

• Update and maintain the database for all projects through C4C.
• Avoid inaccurate forecasts that may lead to financial costs associated with projected stock.

Role Accountability:

HR Proficiency:

• Training of sub-ordinates and forming a team to get the work effectively achieved.
• Provide leadership, coaching, and direction to subordinates in all aspects of their work.
• Delegate sub-ordinates in each respective assignment.
• Ensure fair distribution of tasks to maintain morale, motivation of subordinates.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-solving:

• Resolve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Compliance:

• Comply to related policy & procedures and work instructions.

Safety:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification: Bachelor Degree in Electrical Engineering

Work Experience: 2 to 4 Years

Technical / Functional Competencies:

• Sales Forecasting
• Sales Promotions
• Sales Trend Analysis
• Sales Presentations
• Sales Technical Support
• Sales Tools