Service Sales Specialist, Al-Khobar

Service Sales Specialist, Al-Khobar

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to Sales Manager.

Your role and responsibilities

1. Volume and profit
   • Sells MOSE products/systems/services to customers, focusing on volume, mix, and profitability targets for MOSE Division.
2. Customer relations
   • Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of MOSE offering, and align to provide a solution.
   • Ensures a positive customer experience throughout the sales process.
   • Keeping track of MOSE installed base and supporting customer on entire life cycle.
3. Sales plans
   • Prepares sales plans using company tools. Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls.
4. Sales
   • Creates added value for the customer and ABB and ensures the successful outcome of transactions, contracts, and proposals by using effective sales techniques.
   • Communicates details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions).
5. Marketing
   • Ensures efficient marketing activities and value proposition to customers on Motion service products. Development of energy efficiency solutions and creating market demand.
6. New market opportunities
   • Identifies and drives the development of new market opportunities in the designated market and ensures know-how sharing and cross-collaboration. Identifying new customers for MOSE with solution offerings.
7. Administration
   • Manages administrative procedures in sales processes, and supports collection and project management activities when needed.
8. Offer preparation
   • Prepares offers in coordination with the bid and proposal department and/or the Marketing Manager.
   • Ensures appropriate technical and financial aspects of offers, including prices and trading conditions.

Qualifications for the role

• Bachelor of engineering (electrical, electronics) with 3+ years of experience.
• Fluent in Arabic and in English.
• Must have and nice to have requirements:
• Knowledge on Motors and VFD.
• Knowledge of energy efficiency.
• Electrical Sales experience in Western region.
• Selling Motors and VFD Services.
• Process knowledge on industrial application.
• ABB tools and products knowledge.
• Technical knowledge of maintenance strategy.
• Digital maintenance.

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory