Service Line Specialist - ServiceNow

Utilizing the power of ServiceNow, Cognizant creates digital workflows that transform processes and deliver the experiences that employees need and customers expect. Harnessing all that ServiceNow offers requires a fresh, strategic, knowledgeable approach to business modernization. Cognizant’s consultative approach helps you to create digital workflows based on the power and flexibility of the Now Platform—and to run them at scale across your entire organization. Our partnership and collaboration with ServiceNow ensures that we continue to drive successful business outcomes.

Job summary

We are seeking an experienced Service Line Specialist with demonstrable experience in Sales and Marketing. The ideal candidate will have a proven track record in driving revenue growth and building strong client relationships. This role requires proficiency in the ServiceNow environment.

Responsibilities

1. Lead the development and execution of strategic sales plans to achieve revenue targets.
2. Oversee the entire sales cycle from prospecting to closing deals ensuring a seamless process.
3. Provide exceptional client service by understanding client needs and offering tailored solutions.
4. Collaborate with marketing teams to develop and implement effective marketing strategies.
5. Conduct market research to identify new business opportunities and stay ahead of industry trends.
6. Build and maintain strong relationships with key clients to foster long-term partnerships.
7. Analyze sales data to identify areas for improvement and implement corrective actions.
8. Prepare and deliver compelling sales presentations and proposals to potential clients.
9. Negotiate contracts and agreements to secure profitable deals for the company.
10. Mentor and guide junior sales team members to enhance their skills and performance.
11. Ensure compliance with company policies and industry regulations in all sales activities.
12. Report regularly to senior management on sales performance and market insights.

Qualifications

1. Demonstrable experience in Sales and Marketing.
2. Experienced in Sales/Pre-Sales for developing and implementing ServiceNow enabled solutions.
3. Experience in working with ServiceNow, ServiceNow Partners, and alliances.
4. Exhibit excellent communication skills in English both written and spoken.
5. Show a proven track record of achieving and exceeding sales targets.
6. Display strong analytical skills to interpret sales data and market trends.
7. Have the ability to develop and execute strategic sales plans.
8. Demonstrate strong negotiation skills to secure profitable deals.
9. Exhibit leadership qualities to mentor and guide junior team members.
10. Show proficiency in preparing and delivering compelling sales presentations.
11. Have the ability to build and maintain strong client relationships.
12. Display a deep understanding of market research and business development.
13. Ensure compliance with company policies and industry regulations.
14. Report regularly to senior management on sales performance and insights.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative, and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

Our commitment to diversity and inclusion:

Cognizant is an equal opportunity employer that embraces diversity, champions equity, and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted, and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.

Job number: 00061432601 Travel required: No Job category: Location: / Date published: Nov 18 2024 Employment type: Full-time Work model: Hybrid