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Company Description

“A passion for perfection”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career path.

Swissôtel Al Maqam is Swissôtel’s Second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today’s Arab culture.

As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque.

Swissôtel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business center. It has private entrances that make it easier for our valuable guests to reach Al Masjid Al Haram.

Job Description

• Assist guests regarding menu items in an informative and helpful way
• Consistently offer a professional, friendly greeting and engaging service
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
• Other duties as assigned

Qualifications

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively and collaboratively as part of a team

Additional Information

• Prior experience working with Opera or a related system
• Fluency in English
• Customer related experience an asset
• Excellent communication skills and a professional presentation

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.
Note: Customization may be included for any specific local or legislative requirements, such as work permits.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.