Senior Territory Specialist, Emergency Care, Western region

We are looking for our future Senior Territory Specialist, responsible for developing, promoting, and selling a portfolio of technical and/or non-technical products and/or services and solutions directly to current and new end customers. This role involves informing customers of new product/service introductions and prices.

Key responsibilities include:

1. Creating, monitoring, and revising lead generation plans to ensure a substantive business opportunity pipeline for our Emergency Care portfolio in the Western region of Saudi Arabia.
2. Achieving and exceeding business targets for the region by building strong relationships with physicians in hospitals, pre-hospitals, and EMS KOLs.
3. Planning and implementing professional education programs and after-sales support for physicians, nurses, EMS, and biomedical engineers in the respective region.
4. Ensuring accurate sales forecasts each month/quarter for Stryker’s Manufacturing and Sales Forecasting requirements.
5. Conducting direct hospital and pre-hospital sales activities.
6. Planning and executing relevant after-sales support, in-service training, training workshops, symposia, conferences, and related marketing activities in Saudi Arabia.
7. Providing guidance to the marketing team to prioritize country and regional market needs.
8. Participating in pricing the products and packages for end customers.
9. Carrying out the delivery and installation of materials, providing post-sales user training.
10. Communicating customer feedback (complaints) to the Quality Management Representative and Manager, evaluating the feedback in their area of responsibility, taking necessary actions, and reporting them to the customer and related persons.

Minimum Requirements:

1. Bachelor’s degree in business, medical, or a related field.
2. A minimum of 2-3 years of relevant experience in medical device sales or clinical support.
3. Fluency in Arabic and a good command of English.
4. Strong knowledge of sales techniques, marketing strategies, and product demonstration skills.
5. Valid KSA driving license.
6. Biomedical/Medical Engineering background.
7. Experience with Emergency Care products, including presenting, selling, and promoting EMS Patient Transport (COTs), Monitor Defibrillators, AEDs, and Mechanical CPR devices.