Senior Subscription Renewals Representative

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We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

Senior Subscription Renewals Representative (Saudi Arabia)

Informatica is looking for a Subscription Renewal Representative with experience in renewal Sales to join our team.

As a Subscription Renewal Representative, you will be responsible for customer renewals, upsells and maximizing the use of Informatica's subscription contracts. You will achieve assigned renewal and growth targets. Working as the Subscription Renewal Representative you will report into our Senior Manager of Subscription Renewals EMEA.

Your Role Responsibilities? Here's What You'll Do

1. Renew, up-sell, and close Informatica subscription contracts.
2. Demonstrate knowledge of our products and renewable license contracts. Educate customers on business practices and associated contractual implications.
3. Ensure customer awareness and understanding of applicable product elements.
4. Meet sales goals such as quota and upsell requirements.
5. Maintain account team relationships by working with Account Managers.
6. Manage contract renewal initiatives.
7. Maintain contract revenue base at the highest possible retention rate and protect contract revenue stream.
8. Ensure contract renewals are complete on time and promote awareness of upgrade and add-on opportunities to customers.

What We'd Like to See

1. Relevant Industry experience.

Role Essentials

1. 5+ years of experience in renewals, customer service, sales, account management or equivalent customer-facing role.
2. Renewal and upsell targets and expectations evident in previous experience.
3. 5+ years of experience working with external clients.
4. Major deal experience averaging with 6-7 figures per deal.

Perks & Benefits

1. Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance, and 401k plan or international pension/retirement plans).
2. Flexible time-off policy and hybrid working practices.
3. Tuition reimbursement program to support your personal growth.
4. Equity opportunities and an employee stock purchase program (ESPP).
5. Comprehensive Mental Health and Employee Assistance Program (EAP) benefit.

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.