Senior Specialist, Data Analyst for E-Learning in the Museum Sector / Cultural Authority

Senior Specialist, Data Analyst for E-Learning in the Museum Sector // Cultural Authority

About BLR WORLD

BLR WORLD is an award-winning talent consultancy for the culture, entertainment and events sectors, enabling organisations to plan, staff and operate unique permanent and temporary visitor experiences with the very best people.

Our core services are HR Consultancy, Recruitment, Training, and Operations. We find brilliant people, create high performing teams, design environments and training to help them thrive, then manage them seamlessly on the ground.

About the role

The Senior Specialist, Data Analyst for E-Learning in the Museum Sector, will focus on evaluating and improving an online learning platform through data-driven insights in all stages of the platform's development. This role emphasises developing strategic data collection plans, analysing user engagement metrics, analysing course effectiveness, and supporting evidence-based enhancements to create an optimal learning experience for diverse users in the museum sector.

Responsibilities

Pre-Data Availability Phase

• Ability to write and present a data collection strategy that clearly communicates when and how data will be queried from a learning platform.
• Excellent communication skills in Arabic and English used to pro-actively interview stakeholders.
• Demonstrated ability to identify data-based solutions to platform-related challenges, adapting quickly to evolving project and educational needs.
• Proven expertise in analysing learner data, using outcome-based data analysis to generate actionable insights that inform continuous platform improvements.
• Ability to translate data into actionable insights to enhance course and platform efficacy and inform department leadership on the success of the project using data to support KPIs.

Data Query and Collection Phase

• Experience navigating the strengths and challenges of Totara data extraction.
• Strong skills in designing and implementing mixed methods data collection strategies for different launch phases, ensuring readiness for full-scale platform improvements.
• Proficient in using data analytics tools and frameworks (such as HEART or funnel logging) to assess and enhance user experience, satisfaction, and educational outcomes.

Post-Collection Phase

• Worked with Totara customizable LMS, building and interpreting wireframes, and developing user dashboards.
• Ability to understand the IT terminology, processes, and milestones of platform development and be able to report and interpret this to non-technical stakeholders in language that is understandable and highlights key takeaways.
• Ability to set personal KPIs and work proactively to meet role-specific accountabilities.

Generalist UX

• Proven ability to conduct UX research specific to online learning environments, with a focus on learner engagement, accessibility, and data-driven analysis.
• Ability to understand and work with user flow diagrams and wireframes.

Job Qualifications and Requirements

• A minimum of 6 years of experience as a Data Analyst or Data Analyst/UX Generalist in the Ed Tech, Online Learning, or Education fields.
• Bachelor's degree in Data Science, IT, Learning Technologies, UX, or similar field.
• Fluent in Arabic and English.

Job Desirements

• Prior experience in the museum education sector.
• Systems administration.
• IT support.

Location & Commitments

• Full-time, Contracted from December 2024 until October 2025.
• Work 5 days a week (flexibility on days according to project needs), 9 hours a day, including a 1-hour lunch break.
• Office based in Saudi Arabia, with flexibility to attend offsite meetings, some of which may be overseas.