Senior Spa Therapist

The Senior Spa Therapist at Miraval The Red Sea is responsible for providing expert, mindful, and transformative spa treatments that promote holistic well-being for guests. This role encompasses leadership in spa services, guiding junior therapists while delivering high-quality treatments that integrate relaxation, mindfulness, and emotional healing. The Senior Spa Therapist will perform a wide range of services, including massage therapies, body treatments, facials, and holistic wellness rituals, while ensuring all therapies align with Miraval's philosophy of self-discovery, mindfulness, and emotional balance. The therapist will provide an elevated level of service and emotional connection, making each treatment a deeply personalized, transformative experience for guests.

Key Responsibilities

1. Therapeutic Facilitation & Guest Engagement:
   1. Provide expert spa treatments including therapeutic massages, facials, body treatments, and wellness rituals, with a focus on holistic well-being and mindful relaxation.
   2. Guide guests through their spa journeys, integrating emotional well-being and mindfulness techniques to support personal transformation and healing.
   3. Offer personalized consultations, listening attentively to guests' needs and offering tailored solutions for their physical, mental, and emotional wellness.
   4. Lead mindful practices during treatments, helping guests reconnect with their bodies, release emotional tension, and achieve relaxation.
   5. Ensure guests leave feeling not only physically rejuvenated but also mentally and emotionally balanced, having experienced a holistic, mindful journey.
2. Training, Evaluation And Skills Development:
   1. Provide hands-on training and guidance to junior therapists, ensuring alignment with Miraval's holistic philosophy and treatment standards. Share expertise generously to inspire growth and excellence.
   2. Regularly assess the performance and progress of team members through observations, feedback sessions, and practical assessments. Offer constructive, supportive input to encourage continuous improvement.
   3. Identify individual and team development needs and support ongoing learning through mentoring, workshops, and coaching. Cultivate a culture of personal and professional growth within the spa team.
3. Leadership & Mentorship:
   1. Lead and mentor junior therapists, providing guidance on treatment techniques, guest engagement, and spa service excellence.
   2. Train new spa team members in Miraval's philosophy, ensuring that all therapists maintain the high standards of service and mindfulness expected of the spa.
   3. Foster a culture of mindfulness and empathy within the spa team, supporting colleagues in their personal and professional growth.
   4. Supervise spa operations, ensuring that treatment areas are properly maintained and organized, and equipment is clean, safe, and functioning.
   5. Collaborate with the Spa Manager and Wellness Leadership to ensure the team is aligned with resort goals and guest needs.
4. Program Development & Spa Innovation:
   1. Contribute to the development of new and innovative spa programs and treatments, incorporating current trends in wellness, mindfulness, and emotional well-being.
   2. Integrate holistic wellness rituals, including aromatherapy, sound therapy, and energy healing, into guest experiences to promote mental and emotional healing.
   3. Stay informed on the latest wellness trends, continually improving service offerings and integrating mindfulness-based therapies into spa programs.
   4. Work with the well-being team to create customized wellness journeys that include a combination of spa therapies, mindful movement, and personal growth.
5. Operational Excellence & Compliance:
   1. Maintain a serene, well-organized spa environment conducive to mindfulness and relaxation.
   2. Ensure all spa treatments are performed safely and professionally, with adherence to risk management protocols and industry regulations.
   3. Maintain accurate records of guest preferences, treatments, and progress, ensuring continuity and personalized care for returning guests.
   4. Monitor inventory, expiry dates and quality of spa products and equipment, ensuring availability and proper maintenance.
   5. Ensure adherence to health and safety standards as per Saudi Arabia's wellness and hospitality regulations.
   6. Manage scheduling and duty rosters for therapists and spa attendants in alignment with business levels and operational needs, ensuring optimal team coverage and service flow.
6. Guest Relations & Emotional Support:
   1. Build deep emotional connections with guests, offering guidance, emotional support, and personalized care during their spa experiences.
   2. Provide post-treatment advice, offering guests tips on maintaining their emotional and physical well-being after their spa visit.
   3. Foster an environment where guests feel completely comfortable, supported, and cared for, providing them with a safe space for relaxation and personal growth.
   4. Actively engage guests in conversation and mindfulness, helping them connect with their inner selves through each treatment.
   5. Inspire positive guest feedback across platforms by delivering exceptional, emotionally resonant spa experiences that reflect Miraval's mindful philosophy.
7. Professional Development & Innovation:
   1. Engage in professional development by attending workshops and training in advanced spa techniques, mindfulness-based therapies, and wellness trends.
   2. Contribute to the development of new spa programs that reflect emerging wellness trends and align with Miraval's mindful philosophy.
   3. Actively participate in Miraval's professional development programs, sharing insights and collaborating with colleagues to enhance the overall guest experience.

Minimum Requirements

1. Formal certification in massage therapy (e.g., CMT, CIDESCO, IATA or other), or other relevant wellness certifications.
2. Minimum 5 years of experience providing spa treatments in a luxury wellness resort, retreat center, or holistic health setting with 2 years of supervisory experience.
3. Advanced knowledge of a variety of spa therapies, including deep tissue massage, aromatherapy, facials, and body treatments.
4. Strong understanding of holistic wellness, mindfulness practices, and emotional wellness techniques.
5. Proficiency in English (knowledge of Arabic is a plus).
6. Passion for wellness, mindfulness, and emotional healing, with a commitment to supporting guests through transformative experiences.

Skills & Abilities

1. Exceptional communication skills, with the ability to engage and inspire guests while providing compassionate and emotionally connected care.
2. Strong leadership and mentoring skills, fostering a supportive and empathetic environment within the spa team.
3. Ability to adapt treatments to meet individual guest needs, ensuring a personalized experience that promotes both physical and emotional healing.
4. Organizational skills to manage a busy schedule while maintaining a tranquil, mindful treatment environment.
5. Proficiency with digital tools for guest management, scheduling, and communication.
6. Ability to model mindfulness and incorporate it into spa therapies, ensuring a deeply transformative guest experience.

Compensation & Benefits

1. Competitive tax-free salary based on experience and industry standards.
2. Accommodation provided by the resort.
3. Full medical insurance as per Saudi labor laws.
4. Flight allowance and paid vacation.
5. Access to Miraval's well-being programs and professional training opportunities.
6. Career growth opportunities within the Hyatt/Miraval brand.

Why Join Miraval The Red Sea

Miraval Resorts is a world leader in mindful luxury, offering transformative experiences rooted in balance, connection, and well-being. At Miraval The Red Sea, you will be part of a visionary hospitality experience that integrates mindfulness, wellness, and holistic therapies in one of the world's most breathtaking locations. If you are a passionate spa therapist with leadership skills and a commitment to transforming guest experiences through mindful care and emotional healing, this role is for you.