Senior Software Engineer

We are seeking a software engineer to join our team who will be responsible for developing and testing front-end code to meet customer needs. The ideal candidate has experience working on homegrown applications and coding (bug fixing) on Angular, Node.JS, APG II, and Flutter platforms. The application is custom-made and provides services to clients through mobile and web. This scope includes maintaining application software, health checks, monitoring and troubleshooting issues within the software environment, forecasting and planning for application capacity and demand, in addition to other tasks.

Responsibilities:

• Communicate and partner with product owners and business stakeholders to understand requirements, identify application impacts, and recommend solutions.
• Maintain software including installations, configurations, updates and patches, user authentication, management and provisioning.
• Monitor and troubleshoot capacity, performance and availability issues in the assigned environment(s).
• Perform proactive analyses of relevant system log files to maintain application health.
• Provide primary ownership for identification, documentation, and resolution of all application-related problem tickets, including assisting with root cause analysis.
• Partner with cross-functional teams across IT to effectively resolve issues, including Service Desk L1 support and Development team L3 support.
• Develop high-quality documentation related to the application administration, functional, deployment, and training.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or relevant field (or four additional years of related work experience instead of a bachelor's).
• Five years of related work experience (i.e. storage/technical experience with concentrated knowledge in one or more areas: Angular, Node.JS, APG II, and Flutter).
• Knowledge of the ITIL process framework - Incident Management, Problem Management, Change Management, and Service Level Management.
• Ability to work from Riyadh.
• Ability to provide 24x7x365 support, including some weekend work.