Senior Services Sales Engineer - SP - Eastern Region

Job Description - Senior Services Sales Engineer - SP - Eastern Region (009ALV)

The Senior SP Services Sales Engineer will be accountable for the promotion and sales of a broad range of technical services including maintenance contracts, renovation of data centers, replacement of SE and/or competitors' installed base, upgrade services, and digital services of all major manufacturer's IT equipment installed at the customer’s site.

This role also involves selling turnkey projects ranging from simple replacement of equipment to fully engineered solutions.

Responsibilities:

• Develop account profiles and execute the sales plan.
• Apply market and account skills necessary for dealing with specific target audiences.
• Identify and contact potential customers or prospects, either existing or new.
• Secure customer satisfaction by overseeing all ongoing activities with the customer (orders, delivery, etc.).
• Utilize sales management tools for sales funnel management and account planning.
• Provide monthly forecasts and summaries in a timely manner.
• Participate in the preparation of analysis and reports on field service performance.
• Prepare sales quotations and proposals with the help of the quotation team in respect of FS expected margin.
• Work closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.
• Educate customers on all SE products and services with special attention to recurring and digital offers.
• Coordinate and/or attend trade shows and marketing/sales seminars as needed.

Qualifications:

• Bachelor's Degree in Electrical Engineering or IT Engineering.
• Minimum 5 years of working experience in IT infrastructure companies or SE (APC) partners.
• Good background in IT infrastructure equipment (UPS and all data center components).
• Knowledge of services in the installed base business.
• Arabic native with excellent command of English.