Senior Service Engineer

Sr. Service Engineer:

Today’s complex capital projects are difficult to deliver on time and on budget. The solution lies in choosing the partners that break through rigidity, find new ways of reducing costs, and implement technologies that speed up execution. Validated in projects around the globe, Emerson has depth of knowledge and experience across industries, technologies, and project management techniques that lead to capital project success. Emerson’s five decades of power and water expertise embedded within the Ovation distributed control system (DCS) offers a reliable and innovative platform that safely evolves with technology to ensure plant availability and profitability!

In This Role, Your Responsibilities Will Be:

• Coordinate internal resources and third parties/vendors for the execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Plan project execution including materials, design and development schedule, and resources.
• Review Project Contract Document, understand project Schedule, Invoicing achievements and plan accordingly for Invoicing and follow up with customer for approval.
• Develop project scopes and objectives, involving all relevant collaborators, and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to supervise progress.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Measure project performance using appropriate systems, tools and techniques.
• Report and bring up to management as needed.
• Manage the relationship with the client and all customers.
• Perform risk management to minimize project risks.
• Establish and maintain relationships with third parties/vendors.
• Create and maintain comprehensive project documentation.
• Assist Service manager to prepare POR report for Project Director.
• Prepare site commissioning plan which includes schedule, detailed tasks order and materials logistics.
• Coordinate work between multiple internal and external teams.
• Plan, delegate, and monitor work of back-office engineering teams.
• Be primary contact with customer for all technical queries and discussions.
• Submit design documents to customer for review and approval. Handle customer expectations and promptly respond to comments.
• Lead site commissioning activities, manage site teams, prepare progress reports to ensure smooth commissioning.
• Lead Technical Sales Meeting along with Sales team.
• Prepare technical solution concept to align with project scope and optimize costs.
• Design system architecture across multiple network levels including DCS networks, field buses, datalinks to third party devices and cybersecurity requirements.
• Plan and perform detailed site survey to collect all required information from site.
• Perform input data review and seek necessary clarifications from customer.
• Define project procurement plan for the assigned project.
• Work with procurement team to define required buyouts, along with Lead Engineer evaluate and select technical solution and products proposed by vendors.
• Take overall responsibility for management of suppliers and products and services.
• Do quality management for engineering results to ensure it meets company policies.
• Conduct internal design reviews which include hardware design, application and control strategies design, network design, cybersecurity compliance, process simulation design, performance calculations design.
• Participate in proposal reviews, consult on technical queries, and provide overall support.
• Perform site walkdowns to support proposal team and define best solution.

For this Role, You Will Need:

• Degree in Engineering (Instrumentation & Control, Electrical or Electronics) with 7-8 years of experience in process automation projects.
• DCS/PLC/SCADA control systems Design and Solving.
• Control Loops (4-20mA), field instruments (PIT, LS).
• Datalinks protocols: Modbus RTU/TCP-IP, IEC60870, IEC61850, OPC.
• ICS Networking, Routing and Fixing.
• Power plant operation (Simple Cycle and Combine Cycle).

Preferred Qualifications that Set You Apart:

• Good knowledge of automation in power generation sector with experience in commissioning of boiler, steam turbine, combustion turbines, desalination, and water/wastewater plants.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Strong understanding of Microsoft Office.
• Experience in configuration of automation system based on Ovation DCS is a must.

Our offer to you!

We recognize the importance of employee wellbeing and know that to do your best you have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

Adhere to Health, Safety & Environment policies as laid by the organization.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.