Senior Sales Account Manager - Government sector

Responsibilities

• Identify leads or opportunities for all LoBs across his assigned account to achieve his sales target and engage in an assessment of the opportunity with input from the LoB Managers concerned.
• Prepare and maintain complete information to be ready for reporting at all times, with the status of each opportunity/lead details.
• Report opportunity assessments for common projects with his manager, to share with the steering committee as input into the decision to bid as per process.
• Build new client relations and bring in new client accounts, in coordination with the Sales Manager.
• Handle all communications and problems that arise in the relevant account.
• Respond to all client inquiries and correspondence.
• Bring in sales opportunities for the country across the assigned account, as per his sales target.
• Participate in bidding decisions for country opportunities together with the Sales Manager, Country Manager, or the CCO based on the DOA.
• Follow up with COM and Project Managers to monitor the progress of country projects.
• Monitor the profit/loss status of country projects with the Project Managers and liaise with the LoBs for the profit/loss status for common projects.
• Follow up on client proposals and monitor the order processing and cash flow status of the project.
• Undertake price negotiations with suppliers when needed.
• Prepare and submit monthly progress reports on the assigned accounts to the Sales Manager responsible for his industry.
• Update the CRM related to his opportunities and the accounts he's handling including all required information.
• Work with the Sales Manager and Presales team to ensure that appropriate market and pricing strategies are developed for the account.
• Schedule follow-up visits with accounts to ensure that all projects are running smoothly.
• Approach old clients and schedule visits to bring new opportunities and maintenance contracts.
• Ensure the ongoing development of industry knowledge by supporting and contributing to virtual industry Special Interest Groups (SIGs).
• Work with the Presales team to ensure that he is updated with all LoBs' portfolio and new solutions/products.

Skills

• Customer service oriented
• Excellent sales and marketing skills
• Excellent communication, interpersonal, and negotiation skills
• Excellent problem-solving skills
• Excellent command of English