Work closely with the sales team to understand client requirements, design and implement solutions, and ensure successful delivery of projects.
Consult and assist the customer in defining his business needs and crafting the proper solution.
Provide technical and functional expertise to support the sales team in selling enterprise applications, data, and analytics solutions that support digital transformation initiatives as well as long-term evolution plans for government customers.
Collaborate with the sales team to develop proposals and respond to RFPs, RFIs and RFQs.
Design highly technical solutions for the entire integrated solution components.
Identify potential suppliers for the provided solutions.
Act as a consultant/advisor for the salesperson and client in complex technical issues and conduct presentations when required.
Review the technical components of proposals ensuring the efficient integration of all configured solutions before submission to the sales team for final compilation.
Prepare technical write-ups and associated drawings that describe the solution and highlight the advantages of the proposed solution, in addition to the costing of the proposed solution.
Analyze available solutions of competitors to provide the optimum solution emphasizing our competitive edge and workarounds of our weak points.
Prepare technological trends analysis reports & new solution coverage reports.
Develop and deliver product demonstrations and presentations to clients.
Participate in customer meetings aimed to describe/discuss the proposed solution and highlight advantages over competitors.
Ensure the review of the technical aspect of the Project implementation plan prepared by the Project Managers ensuring it is achievable and within the set time frame.
Continuously improve processes and procedures to ensure high-quality deliverables.
Promote Giza Systems’ image and culture internally & externally.
Review estimates and size customer requirements with reference to the pre-investigation and using the help of technical/functional staff or third party, if necessary.
Prepare and conduct presentations on the proposed solution if required by the customer.
Cooperate with Development Consultants and technical/functional staff to fill compliance sheets (if required).
Support responses to customer inquiries to explain the proposed solution.
Ensure the RFP response integrity & review all the integrations & services required between components of the solution.
Prepare customer gap analysis & process mapping documents.
Prepare and direct technically sound proposals to customer requests.
Develop a solid understanding of immediate & long-term customer needs.
Develop strong relations with select vendors, which allow Giza Systems to achieve and maintain a competitive position in markets & domains of choice.
Work with cross-functional teams including project managers, developers, and QA teams to design and implement solutions.
Contribute to the regular preparation and update of the offerings portfolio (introduce new offerings, retire old offerings).
Communicate with Sales, PMs, and Technical teams to gather insights and information on different aspects such as clients’ needs and project challenges which can be an added value to the offerings portfolio or changes in proposal.
Stay up-to-date with the latest technologies and best practices in enterprise applications, data, and analytics.
Personal Skills
Strong communication, interpersonal and presentation skills.
Excellent command of English and Arabic for business purposes.
Teamwork spirit.
Eager to learn new technologies and solutions.
Excellent negotiation skills.
Excellent analytical skills.
Strong business sense and market vision.
Ability to work in a fast-paced environment and manage multiple priorities.
Technical Skills
Bachelor's degree in Computer Science, Information Systems, or related field.
Minimum of 7-10 years of experience in presales or related field; experience with KSA government market is desirable.
Strong technical skills in one or more areas such as software development, network engineering, database administration, or cloud computing.
Experience with enterprise systems such as ERP, CRM, GIS, Asset Management, etc.
Familiarity with data and analytics tools such as Business Intelligence, Data Warehousing, and Big Data platforms.
Knowledge of AI, ML, Gen AI, and Data mining solutions.
Extensive knowledge with state-of-the-art tools/technologies used in solutions customization and tailoring applications.
Knowledge of emerging technologies in data management, Low-Code/No-Code, and application modernization approaches.
Extensive understanding of digital transformation projects/needs, including workflow automation, RPA, Mobile APP (Omni Channel).
Knowledge of ITIL/PMP, Agile, or similar practices.
Excellent pre-sales technical skills.
Existing customer exposure is essential, especially in KSA.
Experience with government and public sector KSA projects.