Senior Operations Executive

Job Title: Sr. Operations Executive

Department: Operations

Location: Riyadh, KSA

Location Type: Onsite

Reporting to: Warehouse Manager

Line Manager to: Operations Executives

Purpose of the Role: To oversee and optimize complex logistics operations, seamlessly integrating manual and technology-driven processes to ensure business continuity, efficiency, and exceptional client satisfaction.

Key Responsibilities

• Oversee End-to-End Operations: Manage warehousing, transportation, and delivery processes to ensure integration across logistics functions and maximize operational efficiency.
• Enhance Resource Productivity: Monitor labor, equipment, and transport utilization to maximize output and reduce idle time while maintaining cost-effectiveness and service level.
• Ensure Operational Plan Alignment: Monitor and drive the execution of AOP at the ground level, ensuring alignment with planned operational targets and addressing the gaps.
• Enforce Policy and Regulatory Compliance: Ensure complete adherence to compliance requirements, including FHS, SFDA, customs regulations, and all applicable industry standards, while consistently improving regulatory compliance benchmarks.
• Drive Operational Efficiency: Analyze workflows to identify inefficiencies, ensure operational efficiency, align with agreed service levels, and control costs by implementing lean practices and streamlining processes for maximum resource utilization.
• Asset Utilization: Ensure optimal deployment and utilization of labor, MHE, vehicles, and other equipment, focusing on Labor Utilization Rate (LUR), overall equipment efficiency (OEE), and vehicle utilization.
• Oversee Maintenance Operational Assets: Manage preventive and corrective maintenance schedules for all equipment and fleets to ensure operational continuity.
• Deliver Exceptional Service Levels: Maintain and improve service levels by adhering to the 7 Rs of logistics operations, while focusing on timely deliveries, order accuracy, and responsiveness to meet or exceed customer expectation.

Stakeholders: External Clients, Suppliers, Govt. Authorities in Transport, Labor, Compliance Departments; Internal Procurement & Accounts

Qualification: Engineer or Supply Chain Graduate

Experience: 5-8 years in 3PL, Contract Logistics or Client site

Age: Not more than 30 years

Skill Set: Excel, Data Analytics, WMS, TMS

Language: English + Mother tongue Preferred

Qualities: Multitasking, Excellent communication skills, Quick learner

Travel: 5% to 10%