Senior IT Infrastructure Analyst

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Work type: Permanent
Location: Eastern
Categories: Information Technology

The Job

• Lead and supervise the overall installation, implementation and administration of Windows & Linux Server, Microsoft O365 Collaboration Services, and Cloud Infrastructure maintenance, design, and implementation such as Azure/AWS.
• New initiative of collaboration O365 services integrating with AI technologies such as ChatGPT enterprise data and Microsoft 365 Copilot.
• Manage IT project timelines and deliverables, liaising with business units to identify and implement optimal IT and business solutions.
• Supervise IT solutions implemented by internal IT teams.
• Manage and work with external service providers on various IT projects.
• Manage the rollout of the DevSecOps solution across the enterprise.
• Build and maintain the delivery pipeline applying CI/CD principles.
• Responsible for maintaining DevSecOps and Agile tools to enable CI/CD operating model and agile development.
• Collaborate with IT Infrastructure Managers to identify and recommend appropriate computer technologies and prepare the annual IT budget for the Housing Society.
• Assist IT Infrastructure Managers to maintain and enhance the reliability and availability of Infrastructure services.
• Help establish quality standards, policies, procedures, and guidelines on Infrastructure services.
• Monitor the performance of secondments, contractors, service providers, and vendors where applicable.
• Coach, develop, and motivate a customer-focused, professional infrastructure team to carry out their respective functions and provide technical guidance to less experienced peers.
• Ensure compliance with ISO 20000 standards for all responsible IT services.

The Person

• Degree holder in Computer Science or related discipline. Certifications such as Microsoft/Linux System Administrator, PMP, ITILv4 Foundation, Microsoft O365, and Azure Certification are preferred.
• Minimum 8 years of relevant experience in IT, with at least 5 years in technical support and system/network administration in a sizeable organization.
• Experience in system/network infrastructure implementation and disaster recovery on Windows/Linux servers, O365 Collaboration Services, VMware Virtualization, MS SQL Server, MariaDB, CISCO Network equipment, IP telephony, and environment.
• Excellent written communication skills in English and Chinese.
• A self-motivator comfortable working independently and able to motivate others.
• Sound knowledge of managing infrastructure projects and teams.
• Organized and able to prioritize own and team’s workload.
• Mature, dynamic, self-motivated, and able to work under pressure.