Senior Consulting Manager

UniKomm, a cutting-edge digital transformation firm based in Riyadh and an esteemed Elite Partner of ServiceNow, invites applications for a full-time position as a Senior Manager - Energy Industry Lead.

Company Overview: Since 2014, UniKomm has led the charge in digital transformation as the first certified Saudi partner of ServiceNow Inc. Our commitment to excellence extends to being the exclusive partner in the GCC offering in-country ServiceNow cloud services. Dedicated to empowering premier organizations in Saudi Arabia and the Middle East, we specialize in refining and enhancing IT and business operations, driving efficiency, reducing downtime, and optimizing costs.

UniKomm stands ready to deploy and leverage ServiceNow technology, manage end-user services or data centers, and tackle IT, Customer Service, GRC, and broader business challenges.

Roles & Responsibilities

Drive company growth through collaboration with the sales team and practice SMEs. Engage in all aspects of sales including opportunity identification, solution ideation, as well as quality proposal creation and presentation.

• Foster strategic relationships with key client stakeholders to understand needs and identify further opportunities for client growth and to drive value within their organizations.

Oversee delivery of strategic programs and projects. Results measured in project profitability, account expansion, and customer satisfaction. Mentor and guide delivery teams to achieve successful outcomes. Provide strategic thought leadership to develop and execute plans that expand innovative offerings and enhance value to our clients. Stay abreast of industry trends, best practices, and emerging technologies. Share insights with internal teams and contribute to thought leadership content. Develop and mentor a team of consultants, project managers, and architects. Challenge, champion and celebrate our People.

Foster a collaborative and innovative work environment. Manage the technical, business, and personnel aspects of consulting engagements.

Skills Required

Demonstrable experience (typically 10+ years) in Technology Consulting is a must.

• 5+ years of client-facing ServiceNow experience.

CTA / CMA is a major plus. Proven domain expertise with experience building business cases, communicating client-specific value propositions, and establishing yourself as a trusted advisor. Proven experience leading technical discussions with business and technical decision-makers, including detailed technical specifications, project roadmaps, deployments, and third-party integrations. Key participant in the business development process. Strong leadership, communication, and interpersonal skills. Experience with recruiting, people management, and performance discussions.