Senior Applications Engineer

Job Responsibilities

• Serve as an internal and customer-facing subject matter expert for ZwitterCo products and targeted applications/markets
• Partner with the sales team in the customer discovery process and evaluate commercial opportunities for technical feasibility and risk
• Provide post-sales technical support for partners and end users to ensure customer success, including visits to customer sites to check on product performance or troubleshooting
• Develop process and system design guidelines for integration and fabrication partners in target applications/markets for spiral-wound membrane products
• Provide leadership in the development of our internal knowledgebase through assimilation of existing research and planning internal studies to gather product performance data
• Develop customer proposals which include providing a design and cost estimation for membrane systems using internal tools and datasets, including proofreading and review of proposals developed by less experienced applications engineers
• Lead in-person and online technical training for OEM engineers and/or end users
• Evaluate, mitigate, and communicate technical risks associated with new applications, projects, and/or partners
• Author technical guidance documents and give oral/written presentations to customers, industry partners, and ZwitterCo business leaders as needed
• Provide mentorship to less experienced members of the applications engineering team

Qualifications

• A university degree in an engineering discipline is required unless the candidate has extensive previous work experience in a comparable role. A degree in chemical, environmental, or mechanical engineering is preferred
• 10+ years of experience supporting crossflow membrane systems is required
• Subject matter expertise in one or both of the following fields:
  • Design and operation of industrial and/or brackish RO systems
  • Design and operation of food process membrane systems (sanitary RO/NF/UF)
• Broad and detailed working knowledge of non-membrane water and wastewater treatment technologies, such as coagulation/flocculation, softening, dissolved air flotation, etc.
• Familiarity with current product lines for RO/NF/UF membranes common in the market
• Excellent communication skills, both written and oral. Comfort with public speaking (hosting training, webinars, etc) is required
• Experience with local practices and regulations affecting water and wastewater treatment
• Fluency in English is required, with technical proficiency for engineering discussions
• Fluency in French and/or Arabic is highly desired