SCADA/RTU Service Engineer

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Job Purpose

• To provide assigned customers with field support on SCADA/RTU systems.
• Individuals must be able to work independently at customer sites in providing technical resolutions.

Key Responsibilities & Accountabilities

• To provide technical assistance and maintain SCADA systems at customer sites.
• To provide the customer with installation and start up assistance.
• To perform administrative duties related to service calls.

Specific duties:

• Troubleshoots problems on customer systems.
• Corrects problems and repairs as necessary.
• Carries out preventive maintenance work on assigned service contracts.
• Advises customer on site preparation and layout prior to installation.
• Supervises system installation.
• Performs system start up operations.
• Assists customers in the commissioning of processes.
• Provides 24 hour service when on call.
• Repairs, configures, calibrates, stages and troubleshoots on systems in-house as required.
• Reports activities, times, materials and expenses in accordance with requirements.
• Performs any other related duties as required.

Qualification and Experience

• Basic Qualification – Bachelor of Engineering in Instrumentation or Electronics.
• Minimum 5 and Maximum 7 year's experience.
• Should have worked as Project/Service engineer on at least medium-sized SCADA project.
• Installation and commissioning Experience is preferable.
• Good communication and inter-personal skills.
• Thorough knowledge of standards and practices used in the industry.
• Experience on SCADA projects involving responsibility of multi-vendor systems.

Competencies

• Hands-on experience with Yokogawa Fast Tools (FT), CI Server, STARDOM / PLC.
• SCADA programming, Class development, HMI generation.
• RTU programming and troubleshooting.
• Working knowledge on TCP/IP, Serial, Modbus, DNP3, HART, OPC2.0, Foundation Field bus protocol etc.
• Basic knowledge of FF (Foundation Fieldbus) including troubleshooting and installation.
• Basic understanding of Microsoft/ Unix Operating system is desirable.
• Basic Networking knowledge including third-party interfaces.

Skills

• Sound fundamentals of process control technology.
• In-depth knowledge of SCADA systems, Yokogawa and third-party interface.
• Knowledge of IT, Networking basics and Microsoft Applications.
• Progress Reporting and Presentation skills.
• Project Management and Organizational Skills to handle Multiple issues.
• Strong Communication and Leadership Skills.
• A team player with pleasant people skills.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.