Sales Manager - OEM | alfanar Electric

Job Description

Job Purpose

Lead and manage the sales team, develop and implement sales strategies, set, and achieve sales targets, and foster relationships with customers and partners within the electrical products sector. Driving revenue growth, optimizing the product portfolio, and ensuring the team's success in meeting or exceeding sales objectives. Participate in market analysis, product development, and ensuring alignment with the company's objectives and industry trends.

Key Accountability Areas

Inquiry and Tender Management:

• Manage and monitor all incoming inquiries and tenders effectively, providing prompt and high-quality responses to customers.
• Prepare and deliver all required supportive documents, samples, and submittals to maximize the organization's success in securing opportunities.

Material Coordination:

• Coordinate with the department's coordinator and demand planning team to prepare required materials.
• Ensure timely delivery of materials to customers and address any related issues promptly.

Competitor Monitoring:

• Monitor and analyze competitors' activities and market strategies.
• Report findings and recommendations to sales management for strategic adjustments.

Technical Support and Market Presence:

• Organize technical meetings and seminars to showcase the organization's offerings and provide technical support to customers.
• Collaborate with relevant parties to enhance the organization's visibility and reputation in the market.

Reporting and Communication:

• Prepare and deliver timely and effective reports to management, summarizing progress, challenges, and actionable insights.

Customer Relationship Management:

• Maintain professional relationships with customers, ensuring a positive experience and addressing any concerns effectively.

Project Monitoring:

• Identify and track all relevant projects, conducting regular follow-ups to maximize realization and alignment with business goals.

Customer Satisfaction and Payment Collection:

• Monitor customer satisfaction levels and ensure high rates of satisfaction through exceptional service.
• Follow up on payments to ensure timely collection and avoid overdue balances.

Data Management and Forecasting:

• Update and maintain an accurate database of all projects, ensuring data consistency and accessibility.
• Provide precise forecasts to avoid stock-related financial costs due to misestimations.

Role Accountability

HR Proficiency:

• Ability to recruit, recognize, and cultivate high performers and expose them in order to create a robust second line of management.
• Ability to recognize low performers and guide them to improve or release them.
• Ability to treat subordinates equally without any discrimination.
• Assessment criteria of subordinates is performance that leads to planned results.
• Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.

Responsibility:

• Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.
• Able to anticipate problems and make the necessary proactive steps to prevent them.
• Ability to take necessary and proper timely decisions.

Delivery:

• Deliver the required results in a timely manner with required quality and cost.
• Must make a tangible difference to his area of operation and exceed business expectations.

Business Planning and Performance:

• Able to transform the corporate goals into business plans.
• Able to plan, follow-up, and execute those plans, whether they are annual or development plans.
• Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.
• Provide periodic work progress reports.
• Responsible for monitoring and controlling budgets and expenses to achieve optimum cost efficiency.

Organizational Development:

• Develop the organizational structure according to the current requirements taking into consideration future and development plans.
• Ensure availability of job descriptions for all job roles and deployment.

Business Process Improvements:

• Develop, coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.
• Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.
• Promote the automated systems and use them fully to spread its culture.

Quality:

• Quality is considered as alfanar's prime competitive advantage; as such, managers are expected to act accordingly.

Adaptation:

• Adapt to new and alternative techniques, technologies, management structures, and business models.

Health, Safety and Environment:

• Ensure a safe, secure, and legal work environment as per the standard regulations.

Academic Qualification

Bachelor Degree in Electrical Engineering or Business Management

Work Experience

6 to 10 Years

Technical / Functional Competencies

• Market Analysis
• Market Segmentation Analysis
• Customer Relationship Marketing
• Marketing and Sales Strategies
• Sales Forecasting
• Sales Planning
• Sales Promotions
• Sales Research
• Sales Trend Analysis

Profile Description:

Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.

The hub of alfanar's manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.

Alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.

For more information about alfanar, please visit alfanar.com