Sales Executive

Job Location - KSA (Riyadh/Jeddah/Dammam)

Job Purpose:

Responsible for identifying new business opportunities, developing and maintaining strong business relationships with sub-agents in the Kingdom of Saudi Arabia. This role focuses on promoting and selling various travel products and services through Cozmo B2B platform – TravTrolley and ensuring high levels of client satisfaction.

Key Responsibilities:

1. B2B Account Management:
   • Building and maintaining strong relationships with sub-agents to ensure long-term partnerships.
   • Driving sales of travel services through Cozmo B2B platform to sub-agents and achieving targeted revenue goals.
   • Identifying new business opportunities and developing strategies to capture these markets.
   • Staying updated on travel products, services, and industry trends to provide clients with the best options.
   • Ensuring high levels of client satisfaction by addressing their needs and resolving any issues promptly.
   • Preparing sales reports, analyzing performance metrics, and forecasting future sales.
   • Upholding and promoting the company’s brand values and service excellence.
   • Conducting market research and staying updated on competitor activities.
2. Business Development:
   • Focus on both existing and new sub-agents in the Kingdom of Saudi Arabia (KSA) market to expand network and client base.
   • Use networking and market research to identify potential sub-agents' clients.
   • Meet or exceed monthly and quarterly sales targets for acquiring new clients.
3. Revenue Management & Reporting:
   • Ensure that revenue targets for assigned accounts are met or exceeded.
   • Keep an eye on booking trends from sub-agents to identify opportunities for optimization and growth.
   • Use the CRM system to keep detailed and up-to-date records of client interactions and transactions.
4. Operational Excellence:
   • Ensure operational excellence by implementing best practices in sales processes, reporting, and sales.
   • Monitor performance metrics, streamline operational procedures, and enhance service delivery to support growth and efficiency.

Skills:

• Personal Qualities:
• Strong understanding of travel technology and GDS systems.
• Excellent communication skills and fluency in Arabic and English language (written and spoken).
• Willingness to travel extensively.
• Strong network within the KSA B2B travel sector.
• Passion for Travel.

Education:

• Bachelor's degree in Tourism, Business Administration, or related field.
• IATA/Travel Management certifications are desirable.

Experience:

• Minimum 3 years of experience in B2B travel sales in Saudi Arabia.
• Proven track record in B2B sales within the travel industry and demonstrated success in achieving sales targets.
• Skills in MS Office (Word, Excel).
• Knowledge of Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo, and familiarity with various airline booking portals.