Sales Executive

• Responsible for achieving individual and retail goals, daily, weekly, and monthly goals.
• Carry out the employer's procedures.
• Maintain a high level of sales service.
• Inform the line manager of any changes or discrepancies in money.
• Display stocks of goods in accordance with the instructions of the Employer as soon as possible.
• Ensure that all products are declared and labeled with a bar code in accordance with the law.
• Participate in the internal inventory of retail sales at the behest of the immediate superior, Regional Manager, and Retail Coordinator.
• Participate in training and continuous improvement of the level of knowledge about products and sales skills.
• Maintain personal appearance according to the instructions of the Employer (hair, nails, uniform, makeup).
• Participate in the display of goods according to the instructions of the Employer.
• Ensure that the products on display are always clean according to the instructions of the Employer.
• Be responsible for any lack of funds in the cash register of the facility.
• Handle the immediate sale, packaging, and payment of goods.
• Control the quality and quantity of the goods received and inform the superior of irregularities.
• Receive, unload, and unpack goods.
• Inform customers about the terms of sale, purpose, and properties of the goods.
• Keep various records up-to-date (inventory, own daily performance in turnover, turnover book, complaint book, etc.).
• Receive and control the validity of customer complaints.
• Monitor the needs and habits of customers to improve the sale of goods.
• Consistently comply with the provisions of legal acts relating to the sale object.
• Train and assist new employees.

• Check the availability of items for online trade and separate goods on reservation for the online store.

• Package processed orders according to delivered invoices in accordance with the existing procedure (printing invoices, writing cards, packaging for couriers).

• Communicate with the courier service regarding the delivery and collection of packages for online trade.

• Receive returns for the online store and return the product for sale after the return has been processed.

• Communicate with the e-commerce team regarding all segments of business in online commerce at the request of the e-commerce team.

• Responsible for the operation and hygiene of the retail store, including the warehouse premises.
• In the absence of the manager of the retail store and the deputy of the retail store, be responsible for the results of the retail sale.
• Perform other tasks arising from the workplace, as ordered by the manager and director.

Skills

Education: Level 3 - vocational secondary education lasting three years, non-formal adult education (min. 960 hours) or Level 4 - secondary education lasting four years (vocational, artistic, gymnasium).

Computer Skills: MS Office.

English language proficiency.

IMMEDIATE SUPERIOR: retail store manager-senior.

DIRECTLY SUBORDINATE: /