Sales Engineer | alfanar Electric

Group overview:

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.

alfanar is involved in:

• Electrical, Electromechanical and Civil Engineering Construction
• Manufacturing and Marketing Electrical Construction Products
• Allied Engineering Services

Our Main Divisions:

• alfanar electric
• alfanar Construction
• alfanar Building Systems

alfanar electric

alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.

alfanar electric operates industries in:

• Riyadh and Jubail, Saudi Arabia
• Dubai, UAE
• London, UK

alfanar has a development and engineering center in Chennai, India.

Industrial Complex, Riyadh

The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh. Spread across 700,000 square meters, the Complex houses alfanar’s facilities and has a comprehensive infrastructure including a data and communication center as well as a commercial zone.

Job Purpose

This position exists to perform project sales promotion & marketing activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.

Key Accountability Areas

• Manage and monitor all the concerned incoming enquiries/tenders effectively and provide the best possible response to customer.
• Prepare all supportive documents/samples/submittals and deliver them to customers to maximize alfanar chances.
• Follow up with department's coordinator/Demand planning to prepare required materials and ensure customer receiving materials.
• Monitor and target competitors’ activity and report it to sales management.
• Organize technical meetings, seminars and provide all available technical support to enhance the alfanar awareness and presence in the market after coordination with related parties.
• Issue effective and timely reporting towards management.
• Manage the customers in a professional manner.
• Identify and monitor all related projects and make a close follow-up to maximize realization.
• Follow up of customer satisfaction (number of customers very satisfied).
• Collect on time and clear all customer payments to avoid over-dues (Zero over-dues).
• Follow up and update database for all projects (accuracy of database update) through C4C.
• Avoid wrong forecasts that may lead to stock financial cost forecasted stock.

Role Accountability

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job.
• To have a vision and a plan for the career path and how to achieve it.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems that arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.

Compliance:

• Comply with related policy and procedures and work instructions.

Health, Safety and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification: Bachelor Degree in Electrical Engineering

Work Experience: 2 to 4 Years

Technical / Functional Competencies:

• Market Analysis
• QA Key Performance Indicators
• Market Segmentation Analysis
• Consultative Sales
• Marketing and Sales Strategies
• Customer Relationship Marketing
• Sales Forecasting
• Joint Marketing
• Sales Planning
• Sales Promotions
• Sales Research
• Sales Trend Analysis
• Solution Sales
• Sales Fundamentals, Calls, Closings
• Sales Presentations
• Sales Technical Support
• Sales Tools
• Salesmanship
• Solution Sales Support