Sales Coordinator

Key Responsibilities:

• SALES SUPPORT: Assist the sales team with daily operations, including preparing proposals, agreements for corporate and group bookings, contracts, meeting & events inquiries, and sharing Banquet Events Order (BEOs).
• CLIENT COMMUNICATION: Act as a liaison between the sales team and clients, responding to inquiries, coordinating meetings, and ensuring a timely flow of information.
• CLIENT RELATIONSHIPS: Help maintain strong relationships with key accounts by assisting the sales team in following up on leads, managing ongoing communications, and organizing site visits and client meetings.
• SALES REPORTING: Assist in preparing sales reports, forecasts, and performance metrics for senior management, providing insights into the sales pipeline and business development.
• INTERNAL COORDINATION: Coordinate with other departments, such as revenue management, marketing, and operations, to ensure the seamless delivery of guest experiences and services.
• OFFICE ADMINISTRATION: Handle administrative duties for the sales department, such as scheduling meetings, preparing meeting materials, and organizing sales files and records.
• CUSTOMER SERVICE: Provide exceptional service by responding to client inquiries promptly and professionally, ensuring a positive experience throughout the sales process.