Sales Coordinator

Company Description

Mövenpick Hotels & Residences is in the “moments” business. We’re intimately involved in important times in our guests' lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer-term partnership.

It doesn’t take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way.

We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.

Job Description

Key Responsibilities:

1. Sales Support: Assist the sales team with daily operations, including preparing proposals, contracts, and agreements for corporate and group bookings.
2. Client Communication: Act as a liaison between the sales team and clients, responding to inquiries, coordinating meetings, and ensuring a timely flow of information.
3. Sales Tools Management: Maintain the sales database and CRM systems by updating client information, tracking inquiries, and ensuring the accuracy of sales-related data.
4. Sales Reporting: Assist in preparing sales reports, forecasts, and performance metrics for senior management, providing insights into the sales pipeline and business development.
5. Proposal & Contract Creation: Draft, proofread, and finalize proposals, presentations, and contracts for corporate clients, groups, and events.
6. Internal Coordination: Coordinate with other departments, such as revenue management, marketing, and operations, to ensure the seamless delivery of guest experiences and services.
7. Client Relationships: Help maintain strong relationships with key accounts by assisting the sales team in following up on leads, managing ongoing communications, and organizing site visits and client meetings.
8. Office Administration: Handle administrative duties for the sales department, such as scheduling meetings, preparing meeting materials, and organizing sales files and records.
9. Customer Service: Provide exceptional service by responding to client inquiries promptly and professionally, ensuring a positive experience throughout the sales process.

Qualifications

Experience: Minimum of 1-2 years of experience in a sales, preferably in the hospitality industry.