Sales Administrator

• Administrative Support: Providing administrative support to the sales team, including preparing sales reports, maintaining client databases, and managing correspondence.
• Client Interaction: Handling client inquiries and providing information about the hotel's services and facilities. This includes assisting with booking arrangements and ensuring client satisfaction.
• Sales Coordination: Coordinating with various departments to ensure that all sales activities are aligned with the hotel's goals. This includes scheduling meetings, preparing sales presentations, and organizing site visits for potential clients.
• Documentation: Managing and organizing sales documents, contracts, and proposals. Ensuring that all paperwork is completed accurately and on time.
• Market Research: Conducting market research to identify new business opportunities and staying updated on industry trends. This helps in supporting the sales team with relevant information and insights.
• Event Support: Assisting in the planning and execution of events and conferences. This includes coordinating with clients and internal teams to ensure that all event details are handled smoothly.
• Customer Service: Providing excellent customer service by addressing client needs and resolving any issues that may arise. This helps in building and maintaining strong client relationships.
• Sales Tracking: Monitoring sales performance and tracking key metrics to provide insights and recommendations for improvement. This includes updating sales records and generating performance reports.

This role requires strong organizational skills, attention to detail, and the ability to multitask. It's a vital position that supports the sales team and contributes to the overall success of the hotel.

What we need from you

Ideally, you'll have some or all of the following competencies and experience we're looking for:

1. Bachelor's degree, higher education qualification or equivalent in Hotel Administration / Business Administration
2. Two to Three years prior tenure in a similar role
3. International luxury hotel chain background
4. GCC exposure
5. English Fluency is required
6. Arabic Fluency is preferred

Teamwork and Flexibility

In addition to the tasks outlined above, all team members are expected to demonstrate flexibility and a collaborative spirit. This may involve taking on additional responsibilities as needed, especially during periods of high occupancy or in emergency situations. Your willingness to assist colleagues and contribute to the overall success of the hotel is essential in maintaining our high standards of service and guest satisfaction.