Restaurant Supervisor

Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.

Overseeing the staff for the smooth running of the restaurant.

Assisting the HR team as well as the Restaurant Manager in the hiring process.

Training new employees as per their abilities and skills.

Maintaining a strong relationship with suppliers and vendors.

Inspecting the food and beverage stock level and restock them in a timely manner.

Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained.

Checking with the guest and making sure that they are getting served with the best quality food.

Resolving customer complaints in a professional manner.

Ensuring customer satisfaction with all the services provided to them.

Preparing daily reports and presenting them to the higher management.

Managing the outstanding bills and cash inflows of the restaurant.

Desired Skills:

Strong sales skills.

Customer-oriented individual and an outstanding problem-solver.

Good numerical abilities.

A keen eye on details for accuracy.

Requirements:

• Bachelor's degree in Business Management, Hospitality, or a related field.

• Prior work experience as a Restaurant Supervisor, or a similar position in the Hospitality industry.

• Professional certification as a Certified Restaurant Supervisor will be an advantage.

• Proficiency in Restaurant Management Software such as Foodie365cloud, KoomiPOS, PeachWorks, or similar software.

• Extensive experience in demonstrating leadership skills.

• Ability to maintain a positive work environment.

Note: European/Italian Nationality is required.