Opening Procedures: Oversee the opening of the restaurant, ensuring everything is set up and ready for service.
Staff Briefing: Conduct a morning briefing with the team to discuss the day's schedule, special events, and any important updates.
Service Supervision: Monitor the dining area during service to ensure smooth operations and address any issues that arise.
Quality Control: Ensure that food and beverage quality meets the hotel's standards. Conduct regular taste tests and presentation checks.
Guest Relations: Greet and interact with guests, addressing any concerns or special requests to ensure a positive dining experience.
Feedback Collection: Gather feedback from guests to continuously improve service and offerings.
Scheduling: Create and manage staff schedules to ensure adequate coverage during peak times.
Training and Development: Train new staff and provide ongoing development opportunities for existing team members.
Inventory Management: Oversee inventory levels of food, beverages, and supplies. Place orders as needed to maintain stock.
Financial Management: Monitor the restaurant's financial performance, including budgeting, cost control, and revenue tracking.
Coordination with Kitchen: Work closely with the kitchen team to ensure timely and accurate food preparation and delivery.
Event Planning: Collaborate with the events team to organize and execute special events, such as weddings, conferences, and private parties.
Health and Safety: Ensure that all health and safety regulations are followed, including food safety and sanitation standards.
Policy Adherence: Ensure that all staff adhere to the hotel's policies and procedures.
Closing Procedures: Oversee the closing of the restaurant, ensuring all tasks are completed and the area is secure.
Review and Plan: Reflect on the day's operations, review any feedback received, and plan for the next day's activities.
Working as a Restaurant Manager in a luxury hotel is both challenging and rewarding, requiring strong leadership, excellent organizational skills, and a commitment to providing exceptional guest experiences.
Ideally, you'll have some or all of the following competencies and experience we're looking for: