Restaurant Manager

At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence and showing respect.
• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Duties and Responsibilities

• Manage daily operation of restaurant.
• Conduct market and competitor analysis.
• P&L analysis including productivity and cost management.
• PEOPLE
• Conduct on-the-job training sessions for restaurant employees.
• Conduct pre-meal briefing and maintain liaison with kitchen.
• Ensure that grooming of restaurant employees is up to required standard.
• Role model the IHG Company Values and Core Purpose.
• Conduct Annual and Mid Year Performance Reviews.
• Provide coaching and regular feedback sessions for employees.
• Hold self and others accountable for achieving results.
• GUEST EXPERIENCE
• Supervise & direct courteous serving of food & beverage in restaurant.
• Implement and maintain brand standards.
• Drive the guest experience through service quality.
• Be knowledgeable of menu, recipe and production procedure.
• RESPONSIBLE BUSINESS
• Manage daily operation of restaurants.
• Implement quality assurance programs - I Toolkits.
• Ensure compliance with the Company’s Fire, Life and Safety requirements.
• Review checklists to maintain high standard of cleanliness.
• Maintain database of restaurant clients.
• Identify opportunities to increase revenue.
• Challenge the way things are done; identify areas requiring change and suggest ideas to support the change.
• Implement and maintain standard operating procedures.

ACCOUNTABILITY

• Supervise day to day operation of restaurants, maintaining high quality of service.
• Take initiatives to generate revenue and achieve financial targets.
• Monitor and provide the needs of the restaurants to ensure service efficiency.

QUALIFICATIONS AND REQUIREMENTS

• Intermediate or equal level of qualification.
• Completion of degree or certification in Hospitality Industry.
• 3 years experience as Assistant Restaurant Manager.
• Fluent in English language and Arabic is preferable.
• Computer knowledge (MS Office and the Internet).

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.