Receptionist and Administrative Assistant

Receptionist and Administrative Assistant

Alvarez & Marsal (A&M) is a global professional services firm specializing in turnaround and interim management, performance improvement and business advisory services. A&M delivers specialist operational, consulting and industry expertise to management and investors seeking to accelerate performance, overcome challenges and maximize value across the corporate and investment lifecycles. Founded in 1983, the firm is known for its distinctive restructuring heritage, hands-on approach and relentless focus on execution and results.

The Role

A&M is rapidly growing in the Middle East and seeking to hire an organised and enthusiastic Receptionist & Administrative Assistant to be based in our Riyadh office. We are looking for someone to assist with the Front of House and to support with the day to day office administration within our fast paced, dynamic office in King Abdullah Financial District in Riyadh.

You will be an integral part of the KSA Operations team reporting into the Country Operations Manager in Riyadh and work closely with the wider Operations team. This is an exciting opportunity for a someone looking to step up to the fast-growing region and work with more than 300 talented colleagues across the UAE and Saudi Arabia.

We are looking for a high-energy and polished Receptionist, who has a passion for client services and is happy to take initiative and think on their feet. This role requires flexibility, energy, the ability to multi-task, prioritise and be aware at all times that A&M's reception is the heart of the office. A professional appearance is required at all times. The successful candidate will embrace a can-do attitude, team spirit and more importantly is happy to get involved and roll up their sleeves.

Key Responsibilities

Reception and administration:

1. Taking ownership and pride in providing a professional Front of House service.
2. Managing a switchboard and re-directing internal and external calls.
3. Answering all calls and at the desk queries in a professional and timely way.
4. Greeting all A&M visitors, show them to their room and providing refreshments.
5. Being the first point of contact for the main building reception, representing A&M within the building.
6. Managing all client meeting rooms ensuring that they are always maintained to a high standard.
7. Liaising with the relevant teams to coordinate office activities, such as controlling the office temperature, booking couriers and organising all incoming and outgoing post and escalating any issues to the Office Manager.
8. Ordering passes for new hires and managing the visitor passes. Distributing IT equipment and sim cards.
9. Ordering the catering for events held in the office.
10. Checking and liaising with IT as necessary to remedy technology faults and ensure that the telephones and TV screens in each meeting room are in full working order.
11. Processing all office-related invoices and following up on payments.
12. Work closely alongside the Operations Manager to assist with office administration.
13. Ad-hoc projects.

The Requirements

We are looking for people who have:

1. KSA Nationality
2. Arabic language skills are essential
3. Relevant experience in administration and/or Front of House roles
4. Excellent oral and written communication skills
5. High level of interpersonal skills to handle sensitive and confidential information at maximum discretion
6. Ability to interact and communicate with people at all levels of the organization
7. Ability to multi-task in a fast-paced environment; constantly prioritise/reassess tasks
8. Proficient IT skills with a variety of computer software applications in word processing, spreadsheets, database and presentation software specifically, MS Word, Excel, PowerPoint, Outlook and various other internet applications
9. Strong organisational skills and good attention to detail
10. Ability to work independently and within a team
11. Ability to be pro-active and involved in executive business dealings