The receptionist serves as the first point of contact for visitors and callers. They provide excellent customer service, manage front-desk operations, and support administrative tasks in a fast-paced environment.
Key Responsibilities:
Greet Visitors: Welcome guests and direct them to the appropriate person/department.
Manage Communication: Answer phone calls, emails, and provide information.
Scheduling: Book appointments, meetings, and manage conference room reservations.
Administrative Support: Handle filing, mail distribution, and maintain office supplies.
Customer Service: Assist visitors with inquiries and maintain a positive reception area.
Qualifications:
Education: Bachelor’s degree in a relevant field, or an equivalent blend of education and experience.
Experience: Typically 5+ years of experience in administration or reception.
Expertise: Demonstrated proficiency in administrative tasks and executive support, with strong analytical abilities.
Skills: Adept in organizational and communication skills, with attention to detail and multitasking capabilities.
Continuous Learner: Stays up-to-date with industry trends and advances in technology, demonstrating a commitment to ongoing professional growth.