Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS – Internal Firm Services – Other
Management Level
Associate
Job Description & Summary
To operate switchboard and handle reception area activities.
Serves as the first point of contact with the firm and the office for visitors and callers.
Handle all internal and external inquiries and carry out administrative activities of the front office.
Responsibilities
- Adhere to the allocated budget for the administrative function of the office.
- Greet visitors and ensure all callers and visitors are dealt with promptly, courteously, and accurately.
- Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room, and assisted with parking if relevant.
- Operate the switchboard.
- Screen and route incoming telephone calls, take messages, and answer incoming queries.
- Maintain visitor and caller logs.
- Receive deliveries and coordinate outside delivery/courier services with the help of Office administrators.
- Answer queries from visitors and callers, and refer them to the appropriate person.
- Perform general maintenance of the reception area.
- Manage incoming and outgoing faxes and ensure mail and faxes are distributed to the appropriate person accurately and in a timely manner.
- Book meeting rooms and collaborative space and maintain tidiness.
- Support office manager in events planning and organization.
- Act in accordance with regulations.
- Perform other administrative duties as required.
Education
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications
Required Skills:
Optional Skills:
Desired Languages
(If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
Tagged as: Internal Firm Services