RCD Operator

Location : Kingdom of Saudi Arabia, Riyadh

Full / Part time : Full time Permanent / Temporary : Permanent contract

Corporate Title : Associate

Reporting Line to : Vice President, Head of TF Advisory Services KSA

Start Date : As soon as possible

At the heart of Deutsche Bank’s client franchise is the Corporate Bank, a market leader in cash management, lending, trade finance, trust and agency services as well as securities services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. Our Coverage teams provide clients with full access to the expertise of the Corporate Bank product suite, as well as introduction to the Investment Bank, including Corporate Finance advisory, DCM and ECM origination.

Your Role

As Trade Finance Flow Advisory & Services Manager, you will be responsible for providing Trade Finance related solutions and advisory services to Clients operating within Saudi Arabia and GCC markets. You will be working closely with the local Coverage / Product Sales team and support them in achieving revenue targets. You will be acting as the primary Client contact point for Trade Finance related documentary and service issues as well as being accountable for the overall level of service provided to clients. You will be conducting regular service reviews to manage client service expectations.

Your Key Responsibilities

1. Being Trade Finance expert and provide guidance, solutions & advisory services to clients.
2. Manage Client transaction and ensure delivery within TAT.
3. Daily review of transaction queues & escalate where required.
4. Prepare Arabic Language Guarantee / Amendments.
5. Respond and resolve day to day queries received from Clients / FI / Coverage, as well as manage complaints if / when received.
6. Perform service Reviews & Meetings – continuous service improvements on client feedback and market needs.
7. Client Training.
8. Coordinate / meeting with Trade Processing Center.
9. Coordinate with and collaboratively work with all Front Office and infrastructure partners including Operations / Legal / AFC & Compliance / COO.
10. Arabic Translation where request received in Arabic Language.
11. Review of Trade related regulatory reports.
12. Provide support to Sales / Coverage team where needed.

Your Skills and Qualifications

1. Nationality : Saudi national.
2. Language skills : Fluent in Arabic & English language (spoken / written).
3. Minimum 5 years of experience in Trade Finance products i.e. Bank Guarantee / Import / Export & Trade related financing.
4. Well versed with latest UCP / URR / URDG / ISBP & local regulations (key regulatory requirement for Saudi Markets related to Trade Finance).
5. Bachelors Degree (Graduate).
6. Excellent interpersonal skills : effective and concise communicator at all levels, both verbal and written.
7. Strong commitment to integrity, professionalism, and teamwork.
8. Client servicing skills, strong interpersonal skills and ability to solve problem.
9. Competent in MS Office suite (Excel / Word / PowerPoint).

Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation, or disability.

We guarantee that your application will remain anonymous and be treated confidentially. Please let us know if you require any adjustments to enable you to apply or attend an interview. If you would like to discuss your requirements, or have any concerns about the application process, please contact your recruiter.

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance.