QNB3233 - Vice President - Relationship Management

QNB3233 - Vice President - Relationship Management

About QNB
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Purpose Summary
The incumbent will be primarily responsible for managing on a day-to-day basis a portfolio of existing and potential Senior/large corporate customers to meet assigned financial targets of assigned country location. Incumbent is expected to develop and profitably manage banking relationships for business customers within their geographic territory or industry/customer portfolio. This position functions as the primary resource for extension of the full range of bank products and services applicable to the business customer. These will typically include credit and deposit services, as well as international transactions or other specialised services.

Main Responsibilities

• Play a major role in the implementation of the strategies and plan to achieve all set volume, revenue and profit targets for the Corporate Banking function within the assigned country location and in accordance with QNB’s overall corporate budget and strategy.
• Come up consistently with business ideas to help boost revenues.
• Develop Key Performance Indicators (KPIs) for the purpose of performance monitoring and quality measurement of the Corporate Banking Unit and monitor their achievements on a periodic basis.
• Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank.
• Act within the limits of the powers delegated to the incumbent and adheres to QNB policies. Delegate’s authority to the respective staff and monitor exercise of the same.
• Develop and manage on a day-to-day basis potential corporate customers and assigned portfolio of existing customers to meet assigned financial and non-financial targets in compliance with established QNB credit policies, procedures and standards.
• Build and maintain strong and effective relationships with all related functions / units to achieve assigned goals / objectives.
• Responsible for the day to day management of the Relationship Manager (RM) and Assistant Relationship Manager (ARM). Ensure appropriate direction of work and duties and that RM and ARM has relevant training and support.

Learning & Knowledge

• Possess sound knowledge of QNB’s credit policies, procedures and standards.
• Takes responsibility for self-development as well as acquiring skills and knowledge required to fulfilment of one's duties by proactively identifying areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field.
• Hold meetings with any assigned staff and assess their performance as well as the function’s overall performance on a regular basis.
• Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.
• Identify development opportunities and activities for staff and facilitate/coach them to improve their effectiveness and prepare them to assume greater responsibilities.

Education/Experience Requirements

• University graduate (Bachelor’s degree) preferably with a Major in Finance, Banking, Economics, Mathematics, or Business Administration (related field of study), Masters preferred.
• Excellent oral and written communication skills (including report writing) in English. Arabic, French or applicable local language highly desirable.
• Ideal candidate should possess relevant relationship management experience built on sound credit background, with 12 years additional relevant banking experience.

Required Special Skills

• Good knowledge of the banking and commercial environment of the country.
• Ability to solve problems and adopt a hands-on role to meet financial targets.
• Computer literate able to compose own correspondences/reports using bank standard applications.
• Good oral and written communication skills both in local and English language.

Note: you will be required to attach the following:

• Resume/CV
• Copy of Passport or QID
• Copy of Education Certificate