Project Manager

We are seeking an experienced Park Operations Management System Expert to oversee the implementation of CmdCentr, a Smart Park Operations Management System. As a Project Manager, you will be responsible for ensuring the successful deployment, integration, and operational readiness of the system, working closely with internal stakeholders, system vendors, and third-party integrators. You will be part of the Master System Integrator (MSI) team, ensuring seamless coordination between IT systems and business operations for a world-class entertainment complex.

Key Responsibilities:

Project Management & Implementation:

1. Lead the end-to-end implementation of CmdCentr, ensuring timely delivery and alignment with operational objectives.
2. Develop and maintain a detailed project plan, including timelines, milestones, dependencies, and risk mitigation strategies.
3. Ensure system configuration, data migration, and testing activities are aligned with business needs.
4. Oversee UAT (User Acceptance Testing) and ensure system validation before go-live.
5. Act as the primary liaison between the CmdCentr vendor, MSI team, IT teams, and park operations.
6. Work closely with the Master Service Integrator (MSI) team to ensure system compatibility, integrations, and interoperability with other park systems (e.g., ticketing, security, maintenance, IoT devices).
7. Engage with park operations teams to gather requirements, address concerns, and drive system adoption.

System Integration & Technical Oversight:

1. Ensure seamless integration between CmdCentr and other park systems such as:
2. Access control & ticketing systems
3. Monitor system performance and ensure compliance with IT security and data governance policies.

Reporting & Governance:

1. Provide regular project updates to senior management and stakeholders, highlighting progress, risks, and mitigation actions.

Qualifications & Experience:

1. 10+ years of experience in IT project management, system implementation, and integration, preferably in the entertainment, theme park, or hospitality industry.
2. Strong experience overseeing Smart Park Operations Management Systems (e.g., CmdCentr, Rides Management, Incident Management, Security Monitoring, and IoT Integrations).
3. Solid understanding of IT infrastructure, cloud solutions, APIs, and system integrations.
4. Strong knowledge of ITSM processes, incident management, and park operations workflows.
5. Excellent stakeholder management, vendor coordination, and communication skills.

Company Industry:

• IT - Software Services

Department / Functional Area:

• Projects

Keywords:

• Project Manager