Project Lead

Requisition ID: 23261

City: Riyadh

Country/Region: SA

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We are looking to fill the Project Lead position for a product migration assignment. This position will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating, and managing Revenue Cycle solutions product migration activities. Primary responsibilities include:

• Manage the product implementation of existing clients adding new business or modifying current business.
• Responsible for client outreach to “kick off” the product implementation/migration process.
• Present project plan to client on product modules to be implemented per signed contract.
• Set client expectations and define scope of product migration activities.
• Educate clients on best practices and guide them through the product migration phase.
• Manage all communication with the client including conducting meetings and conference calls.
• Coordinate, communicate, and accurately report all migration-related activities under the supervision of the Program Manager.
• Facilitate training needs, schedule client training, and report on training completed.
• Manage multiple projects concurrently with aggressive timeframes.
• Complete projects within set timelines while mitigating risks that could cause delays.
• Manage detailed work plans, schedules, and client status reports.
• Track and manage client product migration deliverables.
• Gather client requirements and collaborate with internal departments to resolve issues related to the client product migration.
• Ensure successful hand-off to the client services group for ongoing support post product migration.
• Collaborate with internal departments to resolve client questions and issues during product migration.
• Keep the project on track and in scope, anticipating and assessing project issues.
• Develop resolutions working with the team and management to meet productivity, quality, and client satisfaction goals.