Product Specialist

Job Role:

• Supporting the product management team in developing, launching, and managing products throughout their lifecycle including conducting market research, analyzing customer needs, and collaborating with cross-functional teams to ensure that products meet market demands and align with the organization's strategic goals.

Duties & Responsibilities:

• Conduct market research to identify customer needs, market trends, and competitive landscape.
• Analyze data to inform product decisions and identify opportunities for product improvement or new product development.
• Collaborate with engineering, design, and marketing teams to develop product specifications and requirements.
• Assist in the development of product roadmaps, ensuring alignment with business objectives.
• Work closely with cross-functional teams to ensure successful product launches and ongoing product management.
• Facilitate communication between teams to gather feedback and address any challenges during the product lifecycle.
• Engage with customers to gather feedback on product performance and identify areas for enhancement.
• Support customer training and onboarding initiatives to ensure successful product adoption.
• Monitor product performance metrics and analyze user feedback to assess product success.
• Prepare regular reports on product performance and recommend adjustments based on findings.
• Create and maintain product documentation, including user guides, specifications, and training materials.
• Ensure that all documentation is up-to-date and accessible for internal stakeholders.
• Stay informed about industry trends, emerging technologies, and best practices in product management.
• Contribute ideas for product enhancements and new features based on market research and customer feedback.

Job Specifications:

• Bachelor's degree in business administration, Marketing, or a related field.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Minimum of 2 years of experience in product management or a related role. Experience in Telecom/ISP Operators is a plus.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Proficiency in project management tools and software.
• Familiarity with product management methodologies (e.g., Agile, Scrum) is preferred.