Product Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at www.jnj.com.

Job Function: Pharmaceutical Sales
Job Sub Function: Sales – Oncology / Hematology (Commission)
Job Category: Business Enablement / Support
All Job Posting Locations: Jeddah, Makkah, Saudi Arabia

Job Description

Johnson & Johnson Innovative Medicine is recruiting for a Product Specialist to be located in Jeddah, Saudi Arabia.

Summary of the Job

The main task of a Product Specialist is to represent Johnson & Johnson in front of healthcare professionals, ensuring our products are used based on their own merit and according to their clinical indications while respecting all J&J Credo obligations. The Product Specialist promotes registered Johnson & Johnson products within registered indications to increase product access in collaboration with other functions by detailing our product's value to serve more eligible patients.

Duties & Responsibilities

1. Maximize patient share of assigned products through understanding the patient pathway, ensuring sales are maximized and all processes respect J&J compliance, quality guidelines, and local laws.
2. Utilize a multichannel approach to reach out to healthcare professionals (HCPs) via face-to-face, email, phone calls, and presentations when required, providing quality call feedback for each visit.
3. Achieve market share targets for the assigned territory.
4. Promote Johnson & Johnson's image as a scientific transformational digital innovator within assigned accounts and organize promotional/digital scientific meetings.
5. Maximize Johnson & Johnson's access reach through full account mapping, understanding logistical processes, product listing, contracting, account stakeholders, and decision-making processes.
6. Develop and maintain long-term engagements with customers/stakeholders within the accounts (e.g., Directors of Pharmacy, Senior Procurement Managers, Tender Managers, and Hospital Management).
7. Identify short and long-term business opportunities according to the Business Unit strategy in collaboration with the Market Access team.
8. Ensure execution excellence through fulfilling all Customer Interaction Excellence (CIE) index and KPIs within agreed timelines, including updating the database, accurate reporting of visits to HCPs, and continuous performance improvement.
9. Maintain updated knowledge of disease areas, products, and competitors by achieving results in scientific quizzes and attending assigned training courses.
10. Organize assigned activities while respecting all compliance rules and using the correct CRM system as stipulated in related SOP.
11. Comply with local laws, HCBI guidelines, FCPA, policies of business conduct, and other J&J policies.
12. Notify about adverse events and product quality complaints according to pharmacovigilance rules.
13. Adhere to quality and compliance practices and global fleet safety standards.

Main Performance Measures

1. Self-discipline, result-oriented.
2. Demonstrating leadership and Credo imperatives competence.

Qualifications

1. Graduate in medical sciences (Medical, Dentistry, Veterinary, Pharmacy).
2. Pharmaceutical experience in a multinational company.
3. Experience within the Hematology therapeutic area.
4. Digital knowledge is an advantage.
5. Fluency in English.

Technical / Functional Skills Required

1. Behavior according to Credo and J&J leadership imperatives.
2. Aware of all factors affecting territory and account performance, reporting information affecting business results.
3. High sense of urgency and ability to act on business opportunities using analytical skills and disciplined execution.
4. Collaborative behavior and ability to work in a team.
5. Competitive, striving to push products to leadership position while following compliance rules.
6. Report any misconduct affecting Janssen's image or performance.