Product Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

Job Function: Pharmaceutical Sales

Job Sub Function: Sales – Oncology/Hematology (Commission)

Job Category: Business Enablement/Support

All Job Posting Locations: Jeddah, Makkah, Saudi Arabia

Job Description:

Johnson & Johnson Innovative Medicine is recruiting for a Product Specialist to be located in Jeddah, Saudi Arabia.

Summary of the Job:

The main task of a Product Specialist is to represent Johnson & Johnson in front of healthcare professionals, ensuring our products are used based on their own merit and according to their clinical indications, while respecting all J&J Credo obligations. The Product Specialist promotes registered Johnson & Johnson products within registered indications to increase access in collaboration with other functions.

Duties & Responsibilities:

Maximize Patient share of assigned products by understanding the patient pathway, ensuring sales are maximized, and all processes respect J&J compliance, quality guidelines, and local laws.

This Is Achieved Through:

• A multichannel approach to reach out to HCPs (face-to-face, email, phone calls, presentations) with the set quality and quantity according to CVT strategy.
• Achieving market share target for the assigned territory.
• Promoting Johnson & Johnson's image as a scientific transformational digital innovator within assigned accounts and organizing promotional/digital scientific meetings.

Maximizing Johnson & Johnson's Access Reach Through:

• Full account mapping, understanding logistical processes, product listing processes, contracting, stakeholders, and decision-making processes.
• Developing and maintaining long-term engagements with customers/stakeholders within the accounts (e.g., Directors of Pharmacy, Senior Procurement Managers, Tender Managers, and Hospital Management).
• Identifying short and long-term business opportunities according to the Business Unit strategy in collaboration with the Market Access team.

Ensuring Execution Excellence Through:

Fulfilling all Customer Interaction Excellence (CIE) index and KPIs within agreed timelines, including updating the database, accurate reporting of visits to HCPs, and continuous improvement of qualitative performance.

Maintaining Updated Knowledge of Disease Areas, Products, and Competitors Through:

• Achieving results in scientific quizzes organized by CVT according to the manager’s expectations.
• Attending all assigned training courses and capturing learnings to show improvement in technical and ethical business practices.
• Organizing assigned activities while respecting all compliance rules and using the correct CRM system as stipulated in related SOP.

Compliance with Set Guidelines, Policies, and SOPs of J&J and Local Regulation Includes:

• Local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy of business conduct, and other J&J policies.
• Pharmacovigilance rules notifying within company regulations about Adverse Events & Product Quality Complaints.
• Quality and compliance practices.
• Global fleet safety standard requirements and local traffic laws.

Main Performance Measures (Performance Goals):

• Self-discipline, result-oriented.
• Demonstrating leadership and Credo imperatives competence.

Qualifications:

• Graduate of medical sciences background (Medical, Dentistry, Veterinary, Pharmacy).
• Pharmaceutical experience in a multinational company.
• Experience within the Hematology therapeutic area.
• Digital knowledge is an advantage.
• Language: Fluency in English.

Technical/Functional Skills Required:

• PS should behave according to Credo and J&J leadership imperatives.
• PS should be highly aware of all factors affecting territory & accounts performance, reporting to the manager all information affecting business results.
• PS should show a high sense of urgency and ability to act on business opportunities using analytical skills and disciplined execution.
• PS should show collaborative behavior and ability to work in a team contributing to team business.
• PS is required to be competitive, always striving to push the product to a leadership position while following compliance rules.
• PS is required to report information affecting Janssen's image or any misconduct by internal or external stakeholders that might affect company image or performance.