Product Manager

Job Summary:

Moteelz is looking for a dynamic and innovative Product Manager to manage the development, enhancement, and launch of its products and services. This role will involve working cross-functionally with sales, marketing, operations, and technology teams to define product strategies, improve user experience, and ensure that products meet the needs of our customers. The ideal candidate will have a strong product management background, particularly in the travel or hospitality industry, and the ability to translate customer needs into successful product offerings.

Key Responsibilities:

Product Strategy & Roadmap:

• Define and drive the product vision, strategy, and roadmap based on market analysis, customer needs, and business goals.
• Conduct market research to identify trends, customer pain points, and competitive gaps to inform product decisions.
• Prioritize features and product enhancements based on business impact, feasibility, and customer feedback.
• Work closely with senior leadership to align product strategies with company objectives.

Product Development & Lifecycle Management:

• Lead the product lifecycle, from concept and design through development, launch, and optimization.
• Collaborate with cross-functional teams, including engineering, design, and marketing, to develop and launch high-quality products on time and within budget.
• Continuously improve product offerings based on user feedback, performance metrics, and market changes.
• Define product specifications, requirements, and user stories to guide development teams.

Customer-Centric Approach & User Experience:

• Focus on user experience (UX) by ensuring products meet the needs and expectations of customers.
• Collaborate with the customer service and marketing teams to gather feedback and refine products to enhance customer satisfaction.
• Conduct user testing, gather qualitative and quantitative data, and analyze customer behavior to make informed decisions.

Cross-Functional Collaboration:

• Work closely with the sales and marketing teams to ensure products are effectively marketed and positioned in the market.
• Partner with operations teams to ensure seamless product implementation and delivery to customers.
• Align with the contracting team to ensure competitive pricing and service offerings in line with customer expectations.

Product Performance & Reporting:

• Monitor product performance through KPIs and data analytics, ensuring products meet customer expectations and deliver business value.
• Provide regular reports and updates to senior management on product performance, including metrics like customer satisfaction, adoption rates, and revenue impact.
• Identify opportunities for product expansion and new offerings based on customer insights and market trends.

Product Training & Support:

• Provide training and ongoing support to internal teams on product features, benefits, and use cases.
• Develop and deliver product training materials and documentation to enhance understanding across teams.

Qualifications & Experience:

• Bachelors degree in Business, Marketing, Engineering, or a related field.
• 5+ years of experience in product management, ideally in the travel, hospitality, or e-commerce industry.
• Strong understanding of product development processes, from ideation to launch and optimization.
• Excellent analytical, problem-solving, and decision-making skills.
• Experience with agile product development methodologies and tools (e.g., JIRA, Trello).
• Strong communication, leadership, and cross-functional collaboration skills.
• Fluency in English and Arabic is preferred.

What We Offer:

• Competitive salary + performance-based incentives.
• Opportunity to lead innovative product development in a fast-growing company.
• A dynamic and collaborative work environment.
• Career development opportunities and room for growth.