Assist the Sales force by providing a high-level product expertise and knowledge of Automation products (Variable speed drives, PLCs and HMIs) to generate business growth in industry market.
Promote our automation products towards the industry market and contribute to increase Schneider Electric market share.
Support customers in developing PLC and HMI applications & by mastering Drives applications & product configuration.
Provide technical support to all SE channels partners.
Responsibilities:
Understand the Variable Speed Drives, PLCs & HMIs Market Application, Customer Needs to provide support on application development and advise optimized solutions for the technical issues and problems of the client.
Train customers, access channels and Sales teams on products and applications.
Closely work with the Activity Manager & support with development of the relevant Demos required.
Prescription and Education of customers on application advantages.
Identify projects and consult on proper market application.
Assist with quoting, designs, system start-up, hardware and software training, and troubleshooting.
Help develop and Manage Contracts and Projects and help to coordinate between Access channel and Customers.
Develop technical and commercial argumentation for sales people.
Consistent updating of literature and promotional tools for industry customers.
Report monthly about his activity to the Marketing Manager for Industry Market.
Answer all technical needs of customers.
Maintain professional and jovial relationships with customers.
Qualifications:
Electrical or Electronic Engineering Degree.
5-10 years Hands on experience on Variable Speed Drives, PLCs and HMIs application development.
A demonstrable track record of success in a similar job role, whereby product promotion and support are relevant to either market or customers' requirements.
In depth knowledge of automation systems and their application within customer organizations.
Working electrical knowledge and experience on Schneider Electric products is a big plus.
Proven work experience as a support engineer in the automation market or similar role.
Good understanding of automation products (controllers, touchscreens, variable speed drives...).