Printer Technician

The Printer Technician is a professional who installs new printers, configure printers on network, maintain and ensures the proper function of standalone printers, scanners or Network Printers. The Printer Technician takes care of the regular and routine repairs including replacements such as new ink cartridges. The Printer Technician must be comfortable copying, faxing, producing images and other printer-related issues. As a professional, working in coordination with information technology staff, you will assist in resolving underlying problems with the network.

The technician should organize timely checks and maintenance of all the printing equipment. The professional will have to identify and resolve malfunctions, and hardware failures. They have to keep themselves updated with the training activities of new software and other equipment. It is their responsibility to install any new software and upgrade the existing one. They should have a good understanding of laser printer and their components as well.

Requirements

• Knowledge of Basic Networking
• Computer and analytical skills
• Prior experience in the maintenance and repair of printers manufactured by HP
• Possess excellent customer service and communication skills
• Complete all administrative aspects of the job on time and error-free
• Provide accurate feedback with close call information, parts usage reporting and customer meter readings
• Must be able to problem solve, conduct is written and verbal communication, read and comprehend technical information
• Must have valid driver license