UniKomm, a cutting-edge digital transformation firm based in Riyadh and an esteemed Elite Partner of ServiceNow, invites applications for a full-time position as an Enterprise Architect.
Company Overview: Since 2014, UniKomm has led the charge in digital transformation as the first certified Saudi partner of ServiceNow Inc. Our commitment to excellence extends to being the exclusive partner in the GCC offering in-country ServiceNow cloud services. Dedicated to empowering premier organizations in Saudi Arabia and the Middle East, we specialize in refining and enhancing IT and business operations, driving efficiency, reducing downtime, and optimizing costs. UniKomm stands ready to deploy and leverage ServiceNow technology, manage end-user services or data centers, and tackle IT, Customer Service, GRC, and broader business challenges. Ultimately, we strive to make the world work better for our employees and customers.
Role Responsibilities:
- Partner in developing a transformative approach to design architecture and build customer and employee experiences of the future.
- Lead the alignment of Digital Customer Experience strategy with the strategic priorities of the company.
- Engage and provide architecture thought leadership across CIOs and CDOs.
- Analyze gaps in technology architecture and translate them into opportunities, with a roadmap to attain strategic outcomes.
- Evaluate and define platform strategy that supports Architecture tenets.
- Partner with senior business stakeholders to understand business outcomes and lead capability maturity led technology investment decisions.
- Lead and drive roadmaps towards a future/target state reference architecture.
- Lead solving complex design challenges and resolve technological disagreements with informed architecture patterns.
- Lead the design of Enterprise architecture policies and guidelines to manage and guide BU teams and stakeholders.
- Lead and partner with industry BUs teams to foster innovative thinking and drive PoCs to experiment with disruptive technologies.
Qualifications:
- Minimum of 12+ years of Industry experience with 3+ years leading Cloud Architecture team and 5+ years in varying Architect roles.
- Experience in leading Architecture strategy to align company priorities with technology outcomes, define target state architectures with roadmaps.
- Strong and deep technical expertise across applications, data, infrastructure, and integrations as well as strong domain knowledge on what is best in class digital experience for Enterprise products.
- Strong understanding of ServiceNow Platform.
- Excellent presentation, negotiation and persuasion skills, and experience interacting with both business and technology teams, at all levels.
- Lead global team of high performing Enterprise Architects and influence community of Architects in the company.
- Understand the significant industry shifts taking place in the current landscape, and be able to design forward-thinking, innovative and impactful solutions.
- Inquisitive mind, endless curiosity and passion for learning about technologies, industries and new approaches to doing things.
- Experience working in Agile ways of working in high growth environment.
- ServiceNow Certified Master Architect and/or Certified Technical Architect is a nice to have.
- TOGAF or related Certification preferred.