1. JOB DETAILS:
Position Title: Specialist: HR
Broad Band: M09: Professional
Talent Pipeline Layer: Managing Self Technical/Professional
2. OVERALL JOB PURPOSE:
This role is responsible for the execution of people processes by providing guidance to stakeholders. It is concerned with the effectiveness and efficiency of the HR processes and practices.
3. QUALIFICATIONS, EXPERIENCE & SKILLS:
Qualification:
Experience:
Skills:
4. KEY ACCOUNTABILITIES:
Focus Area
Get results through individual contribution, effort and self management.
Operational / Functional
Use HR technology and systems to extract relevant HR data. Compile meaningful HR reports through interpretation, comparisons and trend analyses. Ensure data integrity of HR system. Conduct relevant research on best practice as it relates to HR analytics.
Recruitment
Facilitate the recruitment requisition process with the recruitment department. Take an active part in the selection process, in collaboration with the HRBP/ HRC and line management. Drive the contracting process in support with HR ER function. Drive the enrolment and on-boarding process in support with HR ER function.
Talent management
Implement talent management processes by guiding line managers and employees on the processes and informing them of deadlines. Drive the talent management processes and monitor adherence. Collate all talent management related data.
Employee relations
Promote dispute prevention. Attend hearings, grievance and other employee relations meetings as an HR representative (if required). Clearly know and understand employee relations policies and processes. Understand and communicate the impact of decisions and actions on wider employee relations, precedent setting, morale and reputational risk. Advise line managers and employees on documented employee relations processes. Facilitate the consultation and counselling sessions with staff (and/or families) and line managers as required. Coordinate with/support Legal setting up relevant hearings and grievance meetings.
Remuneration and employee benefits
Understand all remuneration and benefits principles, policies and procedures and can explain them clearly to employees. Perform calculations and formulae related to remuneration and benefits.
Staff movement and separation of employees
Coordinate the employee movement processes and procedures (e.g. employee transfers, promotions, redeployment and rotation) with HR ER function. Coordinate the employee separation process and procedures (e.g. resignation, retirement, retrenchment, dismissal, ill health, death and incapacity) with HR ER function.
Process efficiency
Understand HR processes, highlight any inefficiencies and recommend corrective actions to be implemented. Play a leading role in the implementation and execution of solutions within agreed work plans and timelines. Know and understand HR policies, processes and systems and communicates these effectively. Advise on the correct application and intent of HR policies, processes and systems. Regularly review work against compliance and required objectives and standards. Direct employees and line management with the correct route to take with more complex HR issues.
Change agent
Implement clearly defined change management processes and projects. Utilise necessary material to support line management and employees in adhering to change expectations. Coach and educate line management and employees in respect of the practical application of the change processes. Pro-actively engage with employees through informal and formal interaction, information sharing and providing general advice. Translate employee issues into potential business risks and advise relevant stakeholders accordingly.
Leadership
* Apply and share learning experience at the workplace
* Set and work towards own performance targets and goals as per performance agreement
* Share new ideas regarding work
* Project a positive image of the department
* Question current way of doing things, and improve on personal work processes
* Understand the typical people needs of the Business and is able to communicate and market the relevant HR service offerings
* Investigate and recommend alternative or new service providers
* Take the necessary action where risks are identified
Relationships
* Build credibility and constructive working relationship with teams, managers and business leaders to enhance the knowledge base of the company
* Maintain healthy and stable relations with peers and other HR functions (CoE, ER, Recruitment, etc)
* Know service offerings of internal and external service providers and is able to effectively utilise such offerings to satisfy people related needs of the business
* Understand customers' needs and expectations on an operational level
5. COMPETENCIES:
Technical/Functional
Core competencies:
Specialist Competencies:
Leadership
Safety