Principal - Digital Assessment & Selection

About Us

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. Korn Ferry works with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people. Our 10,000 colleagues serve clients in more than 50 countries.

Korn Ferry Digital is a scaled product business unit within Korn Ferry that develops and sells our suite of talent products and HR technology, supporting clients across six solution areas:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership and Professional Development
• Sales and Service
• Total Rewards
  
  

Our comprehensive talent suite leverages a combination of proprietary talent IP, talent data, analytics, and insights to help customers understand their workforce and existing talent gaps, and deliver targeted talent interventions at scale using HR technology.

Job Description

Assessment and Succession

People are every organization's greatest asset. Decisions about people should be as carefully thought out as any financial or operations strategy.

Our assessment and succession solutions provide organizations with a clear understanding of the talent they need, the talent they have, and how to close the gaps. It enables them to have the right people in the right place at the right time to successfully execute their business strategy. At Korn Ferry, we offer a comprehensive suite of assessment services designed to enhance an organization's talent selection, development, and succession management capabilities. We take a whole person view to assessment and succession with our KF4D approach, which incorporates four dimensions - competencies, traits, drivers, and experiences.

We use world-class assessment tools and draw on Korn Ferry's full range of people and organizational capabilities to:

• Create research-based customized predictive Success Profiles that identify the vital leadership attributes needed for success.
• Assess talent for potential, readiness, fit, and performance using Korn Ferry assessment tools and methodologies.
• Employ a research-based talent review process that differentiates talent, links to actionable development and deployment, and minimizes bias.
• Use insights driven by analytics to help clients with selection, development, career and succession planning, build vs. buy strategy, and role design.
  
  

Purpose of the Position

The purpose of this role is to lead major engagements, achieving clear business impact for client organizations. As an expert-level practitioner, you will support the design of the client solution (often a multi-disciplinary solution) and then execute the delivery of relevant services. This role will interact at a senior level in client organizations, continuously evaluating the client's needs, adjusting the solution as required, or identifying additional areas of support that may be needed. The role is also responsible for building and maintaining strong client relationships to retain clients, ensuring future Korn Ferry A&S business, and identifying new opportunities within the client for Korn Ferry KF A&S and other parts of Korn Ferry.

Primary Responsibilities

Principal consultants work closely with colleagues to deliver complex, customized, and multi work-stream solutions that meet and exceed client expectations. At this level, business development and client relationship management feature as an important focus of the role in addition to delivery. Your major will be within the A&S space, but we will also want you to have an understanding of our other solutions (LPD & S&S) to ensure you are able to manage/lead a mixed portfolio of projects.

• Implementation of the A&S Solutions.
• Driving projects within a large, complex program, including managing international, multi-cultural, and virtual cross-functional teams.
• Identify and implement client usage strategy and effectively enable clients utilizing Delivery Implementation Model. Managing the client after implementation to suggest and implement feature improvements to existing business practices.
• Manage relationships with internal clients and act as a business partner to them, building high levels of professional credibility and mutual trust, and managing the deployment of appropriate internal and/or external resources to support in delivering business strategy and plans.
• Responsible for retaining clients through strong client relationship management.
• Responsible for building and maintaining strong relationships with senior client stakeholders (principally C-suite, VP of HR/OD). Needs a deep understanding of clients' business needs and strategic objectives and acts as a strategic advisor. Responsible for production and execution of client account plans (linked to US, regional, and/or global account plans where relevant).
• Delivers business and organizational insights, helping clients take action on survey findings, and finds ways to track ROI on business improvements. Takes a lead role in conducting interviews with senior management and other stakeholders, and delivering insightful presentations.
• Support less experienced consultants through mentoring and project-based development and coaching.
• Develop deeper expertise in at least one expertise area and become conversant in Korn Ferry (KF) Digital offerings in order to draw on appropriate practice expertise to provide business solutions, including those that may require inter-service line approaches.
  
  

The Candidate

Experience And Professional Qualifications

• 10+ years of experience in a client-facing consultative role.
• Proven success in building and driving projects within a large, complex program, including managing international, multi-cultural, and virtual cross-functional teams.
• Ability to build consensus, create momentum, and work well cross-functionally with other departments and varying levels of management.
• Comfortable partnering with Senior Leaders to drive strategy, planning, and process improvements.
• Strong stakeholder management skills with focus on listening to stakeholder and customer needs.
• Solid process and analytical skills tied with creative thinking and sharp decision-making abilities.
• Strong comprehension skills for understanding needs and concerns while developing and applying solutions.
• Ability to resolve challenging issues.
• Excellent, accurate, and effective oral and written communication skills.
• Ability to prioritize and meet tight deadlines.
• Ability to learn and adapt to new technologies and principles.
• Must be team-oriented and able to work with minimal supervision.
• Significant personal initiative, high energy with a can-do attitude and professional drive.
• Proven agility to work in a fast-paced and ever-changing environment.
• Exhibit and lead with strong change management skills.
• Must be able to manage complexity.
• Must have strong customer focus.
  
  

Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.